Category: Training

3 Tips to Help You Effectively Work From Home

3 Tips to Help You Effectively Work From Home

(Guest Post by Tracie Johnson)

Are you in the position of having to work from home? This is a trend that already on its way to becoming more prevalent. However, the recent global pandemic has made it even more common. More and more people are making use of an office in their house. Here are 3 great new tips to help you work more efficiently and effectively from home.

1. Use a Comfortable Headset

One of the best things that you can do to improve your home office efficiency is to buy a headset. This is a really good idea if you happen to need to talk to people on a consistent basis while working. For example, you can make use of a Plantronics office headset to keep your hands free while you confer with your boss, team members, or clients.

Using a headset will give you the freedom that you need to multitask. You can bring up info that your client needs on the web while continuing to explain to them their various options. You can also use your headset to maintain your own comfort during the day. Wearing one will help you keep your posture at the correct level as you work.

A headset will also keep you in closer touch with your work culture. As you work by yourself, you may tend to drift off and lose focus while surfing on the web. But if you continue to communicate with clients on your headset, you’ll be intimately connected to the task at hand. This can be a great impetus for continued efficiency.

2. Make Sure Your Room is Comfortable

When you are compelled to work from your home, you are essentially setting up a part of your property as your new headquarters. Like any work environment, the setup needs to be clean, well organized, and tightly focused on efficiency. However, what many home workers tend to forget is that it also needs to be as comfortable as possible.

The best way to increase your home office efficiency is to organize your space in a way that is conducive to a high level of comfort. All of the tools that you need to do your job should be placed as close to you as possible for easy access.

Meanwhile, your desk and chair should also be modern and comfy. After a full day of working at your new desk, you don’t want your back or thighs to ache. Make sure that you have something comfy to sit on as well as plenty of space to move around in. The last thing you want to feel is cramped and miserable while at work in your own home.

3. Take a Break But Stay Focused

Just the same way you used to break for lunch at the office, you’ll need to schedule a few rest periods at your home office. During this time, you can adjourn to your kitchen for a quick lunch. You should break for a few minutes at a time during other periods in the day. This will allow you to relax and consider your next move.

Rest breaks are necessary because you can’t continue to plow full speed ahead for hours at a time without fatigue. The burnout factor is a real threat for people who work from home because they always seem to forget about the need for a short break here and there. This is a rookie mistake that will cost you in the long run.

Every couple of hours, log off for a few minutes. If you have a couch in your office, sit down on it and exhale. A short break will give you time to relax, regroup, and gather energy for the next few hours. It’s the right move to keep you from burning out.

Staying on Track is the Key to Success

Your success while working from home will always come down to your being able to stay on track. It will be up to you to do all in your power to maintain a tight and productive focus. You can do this by making use of these handy new tips and tricks. These have been specially designed and tested to help you stay on a profitable course.

About Tracie:

Tracie Johnson is a New Jersey native and an alum of Penn State University. She is passionate about writing, reading, and living a healthy lifestyle. She feels happiest when around a campfire surrounded by friends, family, and her Dachshund named Rufus.

8-Step Framework for Success: Execute “The Purposeful Comeback” for Your Organization

8-Step Framework for Success: Execute “The Purposeful Comeback” for Your Organization

With 2020 officially behind us, it’s time to focus on the opportunity of 2021! The workplace has a good, albeit flexible handle on the fact that we must provide new skills for employees, teams and cultures to meet the demand of the future. Let’s go 2021!

Remote, socially distanced, outside or in lock down, businesses and their leaders are ready to make up for lost time and navigate the future. The theme with which we are all approaching our comeback is a combination of gratitude, caring, people, community and impact for others.

Both individually and organizationally we are craving, wanting, needing, planning and orchestrating “The Purposeful Comeback.” It’s a framework to create next generation leadership that will see our organizations into the future. Mastering “The Purposeful Comeback” roadmap and tools below will help you create real and lasting success, growth, business results, and engagement for your people and workplace culture.

1. Winning Mindset and Energy

Companies don’t outperform their leadership and the same is true of teams. Creating a purposeful comeback in 2021 starts first with focusing on leadership using integrated purpose as the path to organizational success. We as individuals must show up every day as our best self. That means putting on your oxygen mask first – you can’t help anyone if you don’t first help yourself.

Mindset:

Your mindset really, really matters. Everyone from Marcus Aurelius to the Buddha to Victor Frankl and lately the best, Mel Robbins, has shown us how important thoughts and beliefs are in creating success for ourselves and others. To stage “The Purposeful Comeback” in 2021 we must cultivate a mindset that is positive, self-aware, growth-minded (see Carol Dweck’s phenomenal book, Mindset), and other-focused. Changing our mindset is about changing that talk track in our head.

Physical Energy:

We know that moving your body daily has a positive effect on the mind. Studies have shown that “exercise improves brain function, structure, and connectivity. These brain improvements are directly linked to improved learning, memory, and cognitive function.” Showing up as a leader in 2021 starts with taking care of the temple and setting aside time for the essentials: exercise and nutrition, adequate sleep, and recharging. We must make them a daily habit.

2. The Audience is the Hero of Any Story You Tell…So Make Them One!

Want to become a real purposeful leader? Figure out how to create meaningful followers.   Create meaningful followers through this simple basic tool: learn how to build relationships from the inside out. First, with yourself and then with others.

You know the Golden Rule: do unto others as you would have done unto you. But do you know and understand the Platinum Rule?

The Platinum Rule says this: treat others how they want to be treated. It’s other-focused and becoming other-focused is what you need to really succeed in the year ahead. Putting the focus on treating others how they want to be treated will help you build stronger relationships and relationships are the key to success. Make them the hero because they are! Use these two principles to help you:

-Remember WIFTHEM: This is an acronym for “What’s in it for them.” In every interaction, positive or negative, you must consider what the other person wants and how they are looking to benefit.

-Consider the Action: What action do you want your audience to take that can and will benefit them? This action will benefit you, too, of course.

3. Know Thyself to Help Others

Impact is created by working from the inside out. If you want to help others you must Know Thyself. If you don’t know or understand yourself, you’re almost guaranteed to get it wrong with others.

So, how do you start? First, just START. We teach the following framework to our clients inside our new on-demand coaching product, Hooga. Knowing yourself comes from really understanding and being able to articulate the following four core concepts about yourself:

  • Strengths
  • Values, Passions, and Skills
  • Brand
  • Story

This is the value you bring to others and the world. Getting really clear on this allows you to demonstrate your value to your peers, team, and clients.

4. What’s Your Story?


Humans have always told stories. From huddling around a fire to hieroglyphics to books to the vlogs, blogs, and podcasts of today, we have an innate desire to share our own stories and discover those of others. Storytelling allows you to captivate an audience, shape thoughts, and communicate purpose and value.

What do you do? Why do you do it? What impact do you create? Why does it matter to you, to your client, to the world?

Remember, your story is not a script. It’s not static or boring. It recognizes the audience and what’s important to them, then captivates them through the use of humor, drama, and narrative arcs. Want to learn to create impact? Then become your own best storyteller.

5. The New ABC’s “Always Be Connecting”: Bridge the Gap

We all come to the workplace with different life experiences, skills, and values. We come from different generations, cultures, and backgrounds. We are driven by the need for human interaction, to belong, to be part of a community. We are better together, and we know that (more on that in a second), yet technology, socioeconomic disparity, and generational differences easily divide us.

To seize the opportunity of 2021, we have to find a way to bridge the gap between us so we can pull together and connect. COVID-19 and remote work certainly hasn’t made this any easier. It’s also forced us to acknowledge the diversity (or lack thereof) in our workplaces and community64% of applicants say that they consider diversity and inclusion when considering a job, yet only 55% of people think their organizations have policies to promote it. Even more troubling, 90% of them say they’re not treated with respect at work, discriminated against, and even harassed.

This means it’s even more important that we make this the year we figure it out once and for all. Learn how to connect pure and simple. There are so many ways. Just one way we devised is our B.R.I.D.G.E. the Gap system, an integrated six-step plan that will help you unleash the potential of your employees and your workplace.

We cannot do it alone. You know that and I know that. Yet the greatest dysfunction of teams persists in our workplaces today. For some organizations, getting their teams to work together efficiently and in harmony is one of their greatest challenges.

Solving the team divide starts by focusing on and ensuring these principles are present in your workplace:

6. It’s Better Together: Teams

  • Do your people feel safe enough to share their ideas, true opinions, and feelings?
  • Is your workplace culture one that empowers, connects, and inspires?
  • Are your employees engaged and connected to the purpose and impact of their work?
  • Is everyone on the team working in alignment with the team’s values?
  • Is there a culture of trust in your workplace?
  • Do people communicate with each other effectively, openly, and often.
  • Do you empower accountability? Do you ask great questions?
  • Got a strategic vision or plan and is it shared universally?

7. Make Culture Last: Sustainability

In order to drive and sustain “The Purposeful Comeback,” you need to do the work and then create a system. An integrated system to sustain culture and engagement is necessary for our organizations.

Your system will need different parts, so ask yourself what that system would look like in your organization and what it should include. We recommend having systems to create and sustain purpose, to grow the next generation of leaders and develop their skills, to share in a purposeful vision and story and that all employees be able to articulate it and their own value, and to further coach employees to be their best, work from the inside out, and deliver on the organization’s core values.  Start now by devising your system.

8. Pay it Forward: Cultivating Disciples

Seizing the opportunity of 2021 and creating “The Purposeful Comeback” is about looking to the future of your organization. What comes next? Who will lead in five years? In ten? How will you continue to evolve and stay relevant in a changing world?

Create those next generation leaders (your disciples) from within. Get clear on your purpose, define it, live it, and then empower your people to buy into that purpose. When you can do that, then you’ll become known to clients, the market, and even potential employees. Look at all the top companies of today. Most were once unknown operations working out of someone’s garage. They got really clear on their purpose, wove it into the fabric of everything they do, and then the world caught on and embraced them.

You can do the same in your organization. You have all the tools you need. Start now with this roadmap to cultivating your Purposeful Comeback in 2021 and if we can help, please reach out. You control what happens to you, your team, and your organization this year. Start now to make it the best year yet and maximize your impact!

The 6 Simple Ways to Pump Up Your Career or Business for Success in 2021

New year 2021 or start straight concept.word 2021 written on the

2021 is here. The time of year where we pledge to take the lessons from the past twelve months to make ourselves better has officially arrived. Even though, between us, making ourselves better is every friggin’ day for types like us.

2020 and the COVID-19 pandemic shit show has changed absolutely everything about our lives forever. From the way we work, to the way we celebrate our holidays, and, most of all our lens for purpose-based behavior. So, looking for ways to reinvent your relevance, to pump up your career or business, and to create the impact and success you were meant to have in 2020?  Let’s go….

Focus on developing your skills with these 6 Simple Ways to Crush It in 2021. Know them, understand them, internalize them, and reach out to us for help implementing. We’ve got your back!

1. Create Good Habits

Good habits for you are foundational. You can’t make a difference or impact anyone else if you don’t take care of yourself first.

Good habits can slide, however, so it’s time to bring them back in the New Year! If your habits were a little lacking in 2020, now is the time to really commit and change your life.

Good habits look different for every person. Do what works for you.

At a minimum, they should include some daily commitment in each of these key areas: health, fitness, relationships, reflection, and growth. Want examples? Here are some keystone habits you might consider adding to your daily routine this year:

Exercise for 30-60 minutes every day.  Or just move for a set period daily!!!!

Eat With Awareness: Be cognizant of what you eat and how it makes you feel.

Meditate Daily.

Focus on Gratitude.

Connect With Others Who Lift You Up Daily: face-to-face or on the phone/Zoom with one person every day.

Learn and Grow: Spend fifteen minutes each day reading or listening to a podcast for self-development.

The list goes on from there. Need more ideas? Reach out to us anytime and we can suggest some micro changes you can make to your daily habits.

2. Know and Understand the Power of Relationships

Good and healthy relationships matter! They are the single most important life/work skill. So, work on them. Follow your ABC’s: Always Be Connecting. The most successful people in the world know, understand, and practice this. However, we generally suck at cultivating new relationships and strengthening our existing ones. COVID-19 and social distancing definitely has not made this any easier.

Great communication is one of the critical components of relationship-building. You can probably think of a few examples from your own life where poor or miscommunication contributed to hurt feelings, anger, and even relationship damage. This is why it’s so important we learn to communicate at a high level. We published a recent blog all about communication – click here to check it out and learn some new tools for success.

If we want to succeed in 2021, we have to put aside our excuses and commit to learning this critical skill. Don’t forget – one of the most important relationships is the one you have with yourself. This year, go deep with others AND yourself to create impact.

3. Understand and Leverage Your Strengths

If you’ve been through our Strengths & Story workshop or coached with us, you know we start by helping you identify your strengths. One of our favorite tools is StrengthsFinder, though that isn’t the only way to get a handle on what you bring to the table. Your friends, family, peers, and bosses can all help you identify the areas where you naturally shine.

Come up with a list of your 3-5 top strengths and then audit your life by asking a series of questions:

– How are you already using your strengths to your advantage?

– What areas of your job or career are a mismatch for your strengths?

– How can you do more of what you’re good at in the future?

To be successful in 2021, lean in to your strengths, what makes you uniquely great, and be able to articulate them. Knowing, understanding and explaining how to really leverage your strengths will help you help others. In turn, this will help get you exactly where you want to go, whether it’s a promotion, new job, or new business.

4.Know Your Values, Passions, and Skills

In our book, Chasing Relevance, we presented a simple equation:

Strengths + (Skills + Passions + Values) = Your Value to Others

Once you’ve identified your strengths, it’s time to focus in on identifying your values, passions, and skills. These four things together constitute the value you can bring to others. When you know and can communicate that value, you can create more impact, more success, and play a bigger game.

Start right here and now by learning the difference between values, passions, and skills and brainstorming a short list for each.

-A Skill is something we have that others would value or that gives value to others. A Skill is something learned, developed, or honed, rather than a natural predisposition.

-Passions are those things that make your heart sing, that light you the hell up. These are usually easier to identify and often found by considering the answer to this question: what would you do if money didn’t matter?

-Values are your real deal principles or standards of behavior. These are NOT the things you value like family, friends, and security. Your Values are your personal code or way of being.

5. Develop a Personal Brand

You might not think of it this way, but you have a personal brand and story. Just like a corporate brand, your personal brand says something about you. When people work with you, speak with you, interact with you, they have certain expectations of what that experience will be like. Just like how we look at the Apple logo and think quality, sophistication, and leading-edge technology, people look at us and form opinions of our brand.

The good news is, just like a corporate brand, you have control over your personal brand and story. You get to choose who you want to be and how you want to be perceived by the world. You just need to then deliver on that promise every single time.

After the rough year we had in 2020, you might be ready to reinvent and refresh your personal brand and image for 2021. We can help! Reach out to us to learn more about our on-demand coaching product, Hooga. It includes a great module all about finding and living your personal brand.

6. Learn How to Tell a Connective Story

In this hard and scary year that disconnected us from our teams, peers, clients, friends, and family, we learned the value of connection. Being able to form connection with others quickly, no matter the medium, is one of the most critical skills for our success in 2021.

At launchbox, we teach our clients how to tell their or their company’s connective story. A connective story is one that communicates your own value to others in a way that demonstrates the impact you can make for them. Think of it as an answer to the age-old interview question, “Why should I hire you?” While we might not be job hunting and going on interviews, every single conversation we have with others is built around versions of that same question. “Why should I listen to you?” “Why should I trust you?” “Why should I continue working with you?” Connective stories answer these unspoken questions. They also allow space for the other person to feel heard. Being able to listen and absorb feedback is as important, if not more important, than what you actually say.

After reading through this list, you might find that you’re doing okay in a few areas while lagging behind in others. Or maybe you’re struggling in all six areas.  That’s fine. Just start!!!!  Start from where you are and make a commitment right now to doing something about it. If you want tomorrow to be different than today, then you need to be different.

We want to help get you there. It is what we do. From personalized coaching, team training, leadership development, to on-demand training with Hooga, we can help you make this your best year yet.

Go ahead, test us. We’ve got your back with these 6 Simple Rules to Coach Yourself to Success.

The 5 Tools You Need for Great Communication and Feedback in the Remote Workplace

The 5 Tools you need for Great Communication and Feedback in the Workplace

We get inquiries all the time from people who are seeking strategies and tools to deliver effective communication and feedback in the workplace. Why? Because we all generally (technical term here) suck at communication and relationships and they really, really matter. Now more than ever in this new era of remote and disconnected work, we must hear each other clearly. With 60-93% of all communication happening nonverbally (depending on which study you’re referencing), there’s not a lot of room for mistakes. We must be able to effectively communicate with others, no matter what the medium, if we want to be successful in the rapidly evolving future world of work.

Below, we’ve compiled 5 of our best tools for the most effective communication and feedback in the “new” workplace:

Listen More Than You Speak

One of the most important tools for effective communication and feedback in the workplace is to practice the art of actually listening to the person you’re speaking to. Too many times we ask questions without bothering to listen to the answer. Your ears are the #1 most important communication tool you have! Yet, we’re often too busy thinking about what we’re going to say next or worrying about something else entirely to really listen to the person who’s speaking. So, make the commitment to listen more than you speak – it will shift your focus from “self” to “others” which is a critical component of relationship building.

Give Feedback 365

The old way of annual performance reviews is dead and has been dead for a long time. The workplace changes too rapidly, especially in this era of forced remote work, for annual reviews to be of practical use to us. Instead, give real-deal feedback in the moment when it’s needed. When you give continuous feedback to employees, peers, clients, and even your bosses, you allow for iterative micro-adjustments. We’re not always going to get everything right or have the correct response for every situation. Feedback allows for those tiny shifts that can add up to massive change to actually happen.

Ask Great Questions

You’ve heard me say this over and over again. Learn how to ask great questions. It is one of the most effective communication tools in your toolbox. Great questions are open-ended, nonjudgmental, supportive, and help you go deeper to mine for the crystals below the surface. The power of the question can move a room, create trust in an instant, create empathy and connection immediately. Questions are a lifeline in communication, and don’t forget to listen to the answer for the follow up of a whopper question. If you’re not sure how to ask great questions, pick up a copy of Chasing Relevance or reach out to us for help.

Communicate Better

If you’re reading this post, you’re probably looking for ways to up your communication game and learn how to better connect with others. One of the most effective ways to do that is to change the way you communicate. Adopt our GPS Communication Strategy and watch how your conversations and relationships change. GPS stands for Gratitude, Permission, and Shared Experience. It’s a framework you can apply to every conversation, but especially the tough ones. Click here to check it out. Let’s practice anytime you need it.

Recognize What is Needed from Your People and Celebrate Success

Finally, we must make a habit of recognizing the good and bad and speaking of them and celebrating all the wins from big to small. Beyond fostering stronger relationships with our team members, recognizing the status, fatigue or challenges and speaking of them creates trust and empathy. People feel heard and part of the tribe. Of course, recognizing the successes throughout and the wins also allows you to give positive feedback in the moment (remember Feedback 365) and reinforces the behaviors you want to continue. Plus, everyone likes to feel like they’re understood and doing a good job, that they’re making a difference, and that what they do has meaning.

When it comes to effective communication and feedback in the workplace, it isn’t something you perfect overnight or that you ever even master. Instead, it’s something that needs constant attention and cultivation if you want to reap the benefits. However, with the right tools, tips, and strategies at your disposal, you can up your game quickly and create success. If you liked the concepts we shared in this article, reach out to learn how we can support you with personalized, on-demand coaching, workshops, and training for yourself and your team. Make sure to ask us about our new coaching product, Hooga!

Communication is the Most In-Demand Skill for the Future of Work: Here’s How to Up Your Game

Communication by video conference. Close up photo of computer screen with people. Business colleagues discuss about economic trends by video conference from home. Distant work

Turns out, we were right! In a recent report from LinkedIn Learning, communication is the most in-demand skill for today’s job market. From day one we, launchbox, predicted that the most in-demand job skill people would need to get hired, promoted, or change careers would be great communication and connection with others. The Swedish job search engine, Jobbland.se, found that “effective communication was cited in job postings at more than 35 times the frequency of other soft skills such as empathy, conflict resolution, adaptability, and dependability.”

Communication is in demand now more than ever and that’s not changing anytime soon. When we peel back the layers and look at why this skill dominates recent job postings, we can see that while uncertainty, tolerance and diversity require communication, the pandemic has also increased the need for effective communicators.

The global workplace had been heading in this direction all along. With the increased use of AI and robotics in the workplace, a growing remote workforce, and technology allowing us to connect with people around the world, it’s never been more important that we know how to actually talk and listen to each other and establish connection. The ability to communicate along with the other soft skills like empathy and leadership will be your competitive advantage in the years ahead.

At launchbox, we focus on helping people bridge the gap by connecting with themselves and others. We have the tips and tools to help you increase the effectiveness of your communication, build stronger relationships, and create trust. In particular, we specialize in no BS, on-demand coaching that helps you quickly cut to the root of your problem so you can up your game and create impact for others. When it comes to better and more effective communication, put these 4 tips into practice this week and watch what happens:

Make it About Others

Remember WIFTHEM:  What’s in it For Them? This acronym is the backbone of great communication. It’s not about you anymore. People don’t care unless they know what’s in it for them. This is as true for the hiring manager on the other end of the phone as it is for your coworkers and clients. You must be able to demonstrate and articulate the value you bring to others. Before your next conversation or interview, take a moment to think about what the other person is really looking to achieve from their interaction with you and then DELIVER.

Ask Great Questions

Another way of making sure you’re staying other-focused, or to understand what people need from you, is simply to ask great questions. Great questions are open-minded, non-judgmental, and supportive. They allow you to begin the process of going deeper, to drilling down below the surface level to uncover needs, motivations, and challenges. When you understand what’s really driving and motivating someone, you’ll know how to make it about them and create value. Asking great questions gets you there!  Lead employees, teams, clients and yourself all by understanding where to meet them.

Use Our GPS Communication Strategy

Having conversations, whether difficult, with or without conflict, or just to demonstrate support, is a way of life in business. Having conversations that end painfully is never productive. So turn it around and have winning conversations. Use our GPS communication strategy to make sure you’re delivering impactful messages that are moving the relationship forward, rather than damaging it. GPS stands for Gratitude, Permission, and Shared Experience. It’s one of the fundamental frameworks we teach inside our Strengths & Story workshop. To learn more about how to use GPS in your workplace, click here to read our blog and grab our free worksheet that will guide you through the process.

Own Your Story

Before you can hope to communicate more effectively with others and create better relationships, you must first work from the inside out to really understand who you are and what you have to offer. Your story matters. It is the connection currency that you use to increase trust, build stronger relationships, and ultimately get things done. Think about it this way: how can you possibly connect to others if you can’t even connect with yourself? Start now by doing the work to get in touch with your own story. If you need help, just reach out – we’ve had thousands of people go through our Strengths & Story workshop and we’re ready to help you, too.

The future of work is now. Seize opportunity and chase relevance by up leveling your communication skills. Whether you’re trying to get the job, changing careers, have your eye on a promotion, or are launching your own business, great communication really really matters. We can help. Contact us to learn more about our personalized, on-demand coaching program that will help you get the results you’re looking for.

Employee Development in the Virtual Workplace Matters Now More Than Ever

Employee development really matters. It always has. But now look at this: we’re all working remotely, interacting virtually, and dealing with uncertainty, stress, and anxiety surrounding the pandemic. It’s never been more important to invest in employee development, especially for the younger generations, Millennials and Gen Zs. They want to matter in the workplace and want a career plan. We all did. How do we know all this? Easy, we just asked them! They’re human beings, too.

In Deloitte’s recent Global Millennial Survey, they found that 41% of Millennials and 43% of Gen Zs expressed concern over their longer-term financial future. Similarly, 40% of Millennials and 46% of Gen Zs worried about their job or career prospects. From start-ups to Fortune 500 companies, in diving deeper, they discovered that respondents felt less confident that they possessed all of the skills and knowledge necessary for future success.

Guess what employers – you have to be the guide! As an employer, it’s your job to make sure your people get what they need from your organization. And organizations that provide that support outperform their counterparts. It does not just happen and how you do training and mentoring matters. Good news, while the Deloitte survey found that companies are doing a better job of this (with 65% of Millennials and 68% of Gen Zs saying their employers are providing enough support in this area) we need to be doing more to win. Investing in your people is one of the key ways to make sure your organization not only survives this pandemic but thrives in the world that comes after.

At launchbox, here is how we help. We know each client is different and they need customized products and solutions to reach their goals. Increase your employee development offerings in the months ahead with these 3 simple ways to give your people what they need and want to achieve success:

 

Virtual Workshops

In this disconnected world, help your team pull together to solve the disconnect because we can’t afford for our people to be anything other than highly engaged in the workplace. We need them to bring their best selves to work every day. Offer a transformative system that will help your team find, build, and share connection. Then empower them through simple and unique tools and strategies to own their growth and get to that next level.

 

On-Demand Training

We’ve worked with thousands of young Millennials and Gen Zs and if there’s one thing we know about them, it’s this: they want things on their own terms. And that includes access to employee development training. MEET THEM WHERE THEY ARE. Try a system for coaching and mentoring that is sustainable over time. We use virtual training systems that employees can access anywhere on-demand called Hooga, however, just make sure they can access people when they need help. Help your people figure out how to work from the inside out, to discover who they are, and the value they have to contribute to the world. Then show them how to use their learnings about their own Strengths & Story to connect with others and build better relationships. Ask us how you can try Hooga for free today!

 

Individual One-on-One Coaching

For the employee, manager, or executive who desires to take their development to the next level, we believe in direct individual or group high-performance coaching that is tailored to the needs of the individual. Make sure you place an emphasis on creating a connection to self first, so they can then build the tools to win with others. Through one-on-one coaching you will help them discover, develop, and articulate their own impact: we call it Strengths & Story. Once you help them become self-reliant and create the work competency of knowing who they are, you can believe they will better connect to coworkers, team, boss, clients, etc. to deliver value and create greater impact for them and you.

 

The world as we knew it has changed. It’s time for us to step up and invest in developing next-generation leaders within our own organizations. We are here to help! If you’re not sure how to start, click here to reach out and book a free call with us.

Where’s the Free Food and Ping-Pong Table? What New Hacks Will Solve the Innovation Vacuum in the Work-From-Home Economy?

The work-from-home revolution has been unleashed. While it’s true that the workplace and worker of the future were both already changing prior to our current global pandemic, this lockdown has cemented a new era.

Big headlines from some of the largest tech companies in the world are just the beginning of this new era. What will it do to our workplaces?

Jack Dorsey, the CEO of both Twitter and Square was the first to announce their “work-from-home forever” policy change. Other companies soon followed suit and last week we had the announcement from Facebook CEO Mark Zuckerberg that the tech giant’s employees may also continue working from home indefinitely.

So what does this mean for cities that currently enjoy prestige as tech hotspots like San Francisco, San Jose, Seattle, Austin, and others? And more importantly, what does this mean for companies who have invested years and hundreds of thousands of dollars creating campuses stocked with free food, gyms, ping-pong tables, and more in an effort to attract the best and brightest employees in the industry?

That is the question that has been on my mind the last few weeks as I work with my own clients, including executives from some of the largest companies in America. It’s been well documented that perks like free food do more than attract rock star employees. A 2015 study from Cornell University found that when crews of firefighters eat together, they perform better on the job than crews who eat alone. This didn’t escape the leader in free food and organized socialization, Google, or the thousands of other companies that have followed their lead. For tech companies, offering free food has the same effect. Science dictates that it brings people together and fosters friendships, ideas, and innovation.

Prior to CVOID-19, the ubiquitous new age “dining hall” that could be found at many tech companies created a natural space for innovation. Where people gather and come together, there is always the potential for the creation and spread of new ideas. And it’s these new, innovative ideas tech companies relied on to stay one step ahead of the competition. Summarily, food and eating together creates safety and belonging , which creates trust, which creates innovation.

Here’s one thing I know: the work-from-home revolution and less human-to-human gatherings will create a safety and belonging gap which will lead to an innovation vacuum in your company unless you take steps to prevent it. Even now, your employees likely are not sharing meals together. They’re logging off of Zoom or Slack to go eat alone in their own kitchens. Ideas are not being exchanged and innovation is stalled.

So if you want to continue to spur innovation inside your company, as I know you do, use these ideas to foster safety, belonging, and innovation in the workplace:

 

Bring People Together

One of the most important steps to fostering innovation during the work-from-home revolution is to be intentional about replacing the cafeteria. You must find a replacement for your company’s dining hall, happy hour, or mixers that fits our new normal of social distancing and working remote. Rather than getting off of Zoom or Slack for lunch, encourage people to stay on and eat together as they would at the physical office. Schedule virtual happy hours. Randomly assign or encourage small groups to form and meet weekly over video chat to check in with each other and talk. As regulations allow, have people meet outside of work in small groups to walk or go for a hike. In fact, creating small bonded teams of 6-8 works for the Navy Seals. They create a brotherhood of safety and belonging, which yields the highest performance. Our millennial/Gen Z networking groups at launchbox, encourage participants to form a “tripod,” a small group of three people that meet for lunch and check in with each other between monthly meetings. No matter what you choose to do, you must be intentional about encouraging the human-to-human connection.

 

Ask Your People What They Need From You

One of our favorite workplace hacks to create and build strong teams and companies is to simply ask your people what they need from you. Are they feeling Zoom Fatigue with too many meetings already? Are they isolated and feeling distant from their team? Are they experiencing challenges at home that are interfering with work? Regular check-ins with your people will help you solve problems, build strong employee loyalty, and ultimately create the space people need to innovate. Unhappy, stressed, scared people do not create game-changing breakthroughs. Happy, confident, supported people do.

 

Foster Resilience

If you haven’t checked out our blog on mastering the 3 components of resilience, read that next. Our 3 C’s of Confidence, Commitment, and Clarity will help your people create resilience. As I said above, unhappy employees do not innovate. Help your people meet the challenges of the work-from-home revolution by teaching them the skills to build and maintain resilience. It will change the way they show up for work, their team, and your clients.

 

The work-from-home revolution has arrived and it’s now our normal. We do the work with business owners, executives and workplaces to help them find, build, and share their Strengths and Story to build high performance cultures through safety and belonging. What could be better? Click here to book a free session with us today!

Mastering the 3 Components of Resilience

We are all are experiencing trauma right now, at all ages in all generations. But as we struggle, at least we are all together. No one is unscathed by the shock of the COVID-19 pandemic. We must all pivot our businesses and ourselves, and lead our teams through the trauma. We’re lonely, grieving, depressed, sad, in shock, uncertain, anxious – in short, we are overwhelmed, exhausted, and scared. And we wonder constantly how and if we’re going to make it through.

I’m here to tell you that you ARE going to get through this. It won’t be easy, it’s going to hurt, and you’re going to be challenged more than you’ve ever been challenged in your life. But you will make it through so long as you cultivate this one crucial skill: resilience. 

Also sometimes called “grit,” resilience is defined as “the capacity to recover quickly from difficulties.” It’s a measure of how well you can bend, flex, and bounce back when you get knocked down. It’s a measure of your ability to triumph in adversity. And it’s all about shaping your mindset though training. We need this trait right now.

But fear not because science shows us that resilience is something you can cultivate and teach to others. So for your teams, families, clients, and the world let’s start with identifying and mastering the three components of resilience:

1. Confidence

When we talk about confidence in relation to resilience, we’re really talking about the unwavering belief that you can influence outcomes in your life. That you DO have control, even when things feel completely out of your control. Of course, you can’t control everything. You can’t control when the current pandemic will end, when we’ll get to go back to life as normal, or even whether you get sick or not. But you can control yourself, your emotions, your decisions, and how you show up when things get touch.

To master the confidence component, focus on this simple list daily:

-Check-In: Check in with yourself about how you’re doing. Be honest about what you’re feeling, then set aside the beliefs that don’t serve you.

-Breathe: When things get tough, we get tense. When we’re tense, we often forget to breathe. But our brain needs plenty of oxygen to do what it does best: think clearly and find the opportunities. Make sure you’re taking deep breaths throughout the day. You might even pick up a practice of meditation.

-Mindset: What you think, you become. If you’re thinking negative, unhelpful thoughts about yourself, your team, your business, or the current crisis, get rid of that talk track. Replace destructive thoughts with things that are positive and empowering. Be mindful of your power to be present.

-Accountability: Hold yourself accountable to shaping your mindset every single day. Do not let yourself slip into bad habits or ways of being. You get to choose how you show up every day, so choose to be a leader.

-Hardiness:  Understand that some of us are innately more positive; however, learn what you can about yourself to be strong. Move through your negative feelings and practice the act of reframing your own power. Use whatever you can to thrive. No judgment! Face the reality, seek tools, and push through it.

2. Commitment

When things get tough, it’s easy to take the easy way out. To shrink back from whatever is causing our stress and look for the path of least resistance. But when things get tough, we need to recommit ourselves to our lives, to our relationships, and to our work. Resilience by its very definition means that we are staging a comeback. That we got kicked in the teeth, we’re down, but we’re not out.

To master the commitment component, you need to first start with your belief system. What you believe in and what provides you with purpose, interest and meaning. The belief that your work and effort have real meaningful impact. This is best when it also serves others because as humans we want to contribute. Use these tips to help:

-Context: In the midst of crisis, it’s easy to lose the context of our work. But we can’t lose sight of to how we fit into the bigger picture. Whether as a member of a team or the CEO of a business, we must connect ourselves into the larger context to find engagement and meaning, which are the next two items on our list.

-Engagement: With everything that’s going on and the constant stream of news updates, it’s hard to stay engaged with our work. But if we want to increase resilience, we must be able to filter out distractions and stay engaged. Set limits for yourself when it comes to looking at the news and social media so you don’t go too far down the rabbit hole.

-Meaning: To increase our commitment to ourselves and our own future success, we must find what we do meaningful. We need to connect back to our why (per Simon Sinek) in order to find our way through the chaos. Why does what we do matter? What is the benefit to people or society or industry? Who do we help?

-Authentic: Adversity can bring out the worst in us or worse, cause us to put on a mask and show up inauthentically. But that’s not what our people or our customers need from us. They need us to be real with them, to be honest and vulnerable so that we can build greater connection. People need people. Be the person that people need.

-Story: Recommitting to our work and ourselves comes from doing the deep work to understand who we are, articulate our story, and own it to demonstrate the value we have to give to others and the world.

3. Creativity

The third and final component of resilience you need to master is creativity – even in the face of challenge. We lose our creativity when we get stressed, when we get overwhelmed, when we get tired. But creativity is one of the foundational components of resilience for good reason. Creativity helps us be flexible, create new opportunities, and discover new pathways through the changing landscape. We need some of that now.

To master creativity, you must consistently demonstrate these things on a daily basis:

-Welcome Challenges: The name of this one says it all. Welcome Challenges. Instead of seeing hardship and challenge as something negative, we must welcome it gratefully into our lives as a catalyst to become better.

-Frame as Exciting: We must see all hardships as something exciting, as an opportunity to continue to live our purpose, and achieve even greater success.

-Growth Mindset: In Carol Dweck’s seminal book, Mindset, she teaches about the concepts of growth vs. fixed mindset in depth. But having a growth mindset simply means you believe you have the capacity to learn, grow, and change.

-Reinvention: Mastering creativity comes from our ability to reinvent our careers, our businesses, and ourselves. To adapt, survive, and thrive no matter what challenges we face. This is the way we learn to bounce back better than before.

I’ll say it again: resilience is something you can cultivate and teach to others. But it requires a focus on these 3 things: confidence, commitment, and creativity. As you begin to master the three components of resilience, focus on getting better every day. Better, not best. If you make small improvements consistently, you will develop greater resilience.

Need help understand the three components or any of their sub principles? Check out our keynote on the Path to Create Resilience for the Worker of the Future.  Want to learn how to better cultivate resilience in yourself and/or teach it to your team? Reach to us – we’re offering complimentary coaching right now during the pandemic to help you get through this. All you have to do is book your call with us.

Back to Basics With These Two Steps That Are the Key to Foundational Resilience!

We believe the formula for human success through RESILIENCE is the exact same formula we’ve been coaching our clients on over the last five years. And it’s the same formula we’re still going to be coaching on after the curve has flattened and we’re all back to work:

SELF + OTHERS = RESULTS

SELF

Success starts with you. Take control of you!  You’ve got to figure out who you are, what you stand for, and then how to articulate your value to others. That creates real resilience by simply knowing with immense CLARITY who you are and want to be and how you show up and impact the world.  That simple.  Once you’re solid and are CONFIDENT with owning your foundation you’re ready to be tough and spring back or recover from anything. That’s resilience!

So understanding you (SELF) allows you to move on to the second part of our success formula.

OTHERS

Figuring out yourself is the basis for cultivating better relationships with others through connection. Relationships are what make us happy and help us live longer.  And, as humans we need connection!  COVID-19 shows us that now more than ever.   Relationships are built and created on connection and meaning, which is why the CLARITY and CONFIDENCE in knowing who you are and the real deal value (IMPACT) you have to offer is most important – it’s the not-so secret tool to finding ways to connect with other people.  Understanding what impact and meaning you are and want to pursue is the fuel.  What is purposeful to you? 

Connecting with others is the secret to impact and life.  As Zig Ziglar said, “You can have everything in life you want, if you will just help other people get what they want.” We all want everything so we can make the world and ourselves better. Both at work and at home, which we now see is the same thing.  YEAH!

Therefore, the most critical skills we can build are mastering SELF + OTHERS.   Such mastery will lead you to results, and you get the opportunity to define those results for yourself:  

  • Is it more resilience?
  • More meaning?
  • More relationships?
  • More money?
  • Better work/life balance? 
  • A promotion?
  • More confidence? 
  • More ideas?
  • More impact?

Whatever result you’re after, you’ll get there by first working on yourself, then your relationships with others.

Over the next few weeks we’ll be creating bite-sized learnings to SHARE our success formula and offering new ways for you to develop the skills you need to get results as we beat the *&%$2! out of this global pandemic. We’re planning to offer our signature Mindset exercises, tips and tools and our Foundational Strengths & Story workshop as a virtual course to help you master SELF & OTHERS with CLARITY, CONFIDENCE AND IMPACT.

So if you’re:

  • Starting a new career
  • Figuring out your purpose and impact
  • Looking for a way to expand your business or opportunity
  • Trying to build engagement and resilience for your employees
  • Want get clear on your value and connect with others better
  • Or want more confidence

 Reach out to us if you’re interested in joining the wait list.

Also, if you’re looking for personalized coaching and attention to help you up your game and get the results you’re after, give us a call at (858) 314-9867 – right now we’re offering complimentary coaching sessions because we want to help you succeed and thrive.  You just need to step up and request a free session!

3 Steps to Effectively Lead Your Remote Team Through Crisis

Our employees are overwhelmed, anxious, and stressed out. And that was before the Covid-19 crisis! Now they have a whole new mess of problems to deal with: worrying about the virus, fear about what will happen to the economy, working remotely for the first time, trying to manage their kids at home, struggling to adapt to new technology, increased conflict with their partner from being cooped up inside…it’s A LOT. Meanwhile, we’re trying to get them to be as productive as possible and G.S.D (Get Shit Done).

If you’re anything like the clients we’ve been talking to over the last few weeks, you’re struggling just to keep your own head above water let alone be the kind of leader your remote team needs right now. While there’s no manual or precedent for dealing with a large-scale global epidemic in this modern age, we’ve been coaching our clients on how to pivot and adapt their businesses while leading their teams to success. No matter what industry you’re in or what catastrophe you’re facing, there are only three things you need to focus on as a leader to effectively manage your workforce and cultivate high performance.

1) Decrease Fear

Your people are scared. They are facing the unknown just like you.

As their leader your most important job is to decrease their fear. Even if the future looks bleak, your people want to know you have a plan to take care of them and see them safely through this storm. They want to know they can count on you, that you’ve got their back, and you’re here for them. 

One of the most effective ways to decrease fear is to ask your people what they want from you. Start by listening and leaning in. It may be different for every person, but you owe it to them to take the time to ask great questions, be an even better listener, and find a way to meet them where they are. Then authentically contextualize your mission and vision in a way that employees can relate to and find meaningful. And communicate, communicate, communicate. Take a look at our 4 C’s of Connection in Virtual Work – scroll down to get a free copy of our Remote Management Toolbox.

2) Increase Safety

Along with decreasing fear, you need to increase every team member’s sense of safety. When you start by turning your workplace upside down and listening to your people, you’ll have a good sense of where to begin.  Understand that people need people and that we are interconnected beings. The biggest challenge is the lack of community and perceived empathy.

But even more importantly, you’ll have taken a big step toward decreasing their sense of isolation. If your team is working remotely for the first time, they’ll quickly start to feel alone and adrift in the world. It’s up to you to make sure your team is connecting to you and with each other on a regular basis. Have at least two real connections per week that asks how they are doing.  And make sure to use video – verbal communication is only 7% of total communication!  Additionally, appoint a communication czar to make sure it works well with your team.

Start now. Implement daily or weekly video calls. Create a Slack channel where people can check in with each other during the day. And spend time demonstrating you care by coaching your team members through their specific challenges. Let them help each other and create a buddy system. 

3) Solve the Emotional Component

In times of turmoil, it’s normal for emotions to run high. As a leader, you need to make sure you’re helping your team process their emotions in a way that is healthy and productive. Make sure you’re regularly addressing these five areas on your check-ins with your remote team:

1) Self-Care: Discuss the importance of self-care and share strategies for individual success.  Routines, schedules, and how to deal with kids at home and connections.

2) Learn: Make sure your team has the tools and resources to support their learning and development with new skills for the virtual workplace and great communication tips.

3) Growth: If there is down time, encourage personal and professional growth along with real creativity.  What are some great ideas they can come up with for themselves to add big value for a future which will be super different and better than what we’ve experienced?

4) Mindset: Share practical ways each person can work on reframing their thoughts and help them through any mindset blocks. Remember, we need connection and help.

5) Connect: Illustrate the importance of connecting person-to-person and encourage team members to communicate over phone or video instead of email and text.

If you focus on just these three things and follow our hacks and tools, I guarantee you will see dramatic improvement in the performance and productivity of your remote team. While we are all being challenged to work differently, there is NO reason your team cannot continue to execute at a high level.

Need help implementing these strategies? Looking for personalized help for your organization? Reach out to us – the first session is always complimentary! We can deliver virtual keynotes, online workshops, and remote high-performance coaching to help your team continue to succeed and thrive. 

We also recently hosted a webinar on this same topic – click here to watch the replay. It will only be available for a limited time so don’t wait to watch!

    Download our Remote Management Toolbox including Our 4 C's of Connection to help you lead your team to success!



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