Next Generation Coaching (AI Based) for the Worker of the Future

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Shifting from Boss to Coach/Mentor is critical for employee experience and the Worker of the Future. As leaders and managers, we must understand this evolution and get it right. People need to feel seen, heard, and celebrated. They don’t want to be just another butt in a seat at an office. The worker of the future wants their work to mean something, to be personal to them, and to get real, individualized support on their career growth.

With many workplaces engaging in hybrid, remote or even contingent work, it’s harder than ever to not only engage your entire workforce, but ensure they’re getting the coaching, mentoring, and development support they need to be their best selves and crush performance.

Enter AI coaching.

AI coaching is in its incipiency, and here to enhance rather than take away from human coaches. People like myself who have spent years training and developing a coaching style that creates real results want to be able to provide more at all levels and AI provides access for all. AI coaching is a critically important to supplement all workplaces and contingent workers.

How AI Coaching Will Shape the Worker of the Future

One of the most important attributes of AI coaching systems and services like Fingerprint for Success, evoach, the Rocky.AI chatbot, and others is that they can be delivered on demand. In our hyper-connected world where we’re using to having data and information available at our fingertips, AI coaching is an on-demand service that your employees can access anywhere and anytime. Just as remote and hybrid work have shifted to allow people more autonomy to get their work done during their personal peak productivity (whether that’s 4am or 11pm), AI coaching allows people to get real-time feedback on their problems and challenges so they can continue to learn, grow, and push through their own limitations.

AI coaching also harnesses the power of big data, culling from millions of data points about people, their characteristics, their behaviors, and our history as a species to make personalized suggestions for growth. In a way, AI coaching is like having access to a brain that knows everything about everyone, allowing your workers to benefit from top-tier insights. It’s similar to how human coaches work, drawing on their personal experiences, their training, and their past successes coaching others with similar struggles to prescribe a course of action for you. The difference lies in the amount of data AI has access to and how it synthesizes that data into a personalized plan. And, of course, the humanness of the interaction.

AI Coaching – Unlocking the Workplace of the Future

The future of work is not one to many – it’s one to one. AI coaching helps workplaces overcome the financial and logistical hurdles to ensure everyone has access to mentoring, coaching, and support to be their best and do their best. It democratizes coaching for all.

Imagine your organization employs 76,000 people – that’s roughly how many people work at Meta right now. Now, imagine you are all in and committed to shifting your workplace culture to one of coaching and mentoring. You decide that in addition to empowering your leadership to coach and mentor their teams, you want to hire human coaches to grow all your people so they can continue to succeed in the new world of work. You calculate that one coach can work with fifty of your employees. If you want every single one of your employees to have access to a coach, you would need 1,520 coaches.

Enter AI. With the help of AI coaching services and chatbots, you calculate that one coach can now double the number of employees they can work with, one hundred each. Now you need half as many coaches as you did before, saving you tons of money and labor hours. You also find that your employees do even better because they can access the on-demand AI coaching whenever they need it to coach themselves and then supplement their learning with personalized sessions with their human coach.

That is why I find AI coaching so interesting and exciting. It makes building a true workplace culture that is founded on coaching and mentoring possible.

Limitations and Challenges of AI Coaching

People need people. They always have and they always will. While AI coaching offers incredible advantages and possibilities for the worker of the future, it cannot replace the benefits of working one-to-one with an experienced human coach who really gets who YOU are.

AI coaching systems and chatbots are really smart, but they excel at synthesizing and regurgitating information. Yes, they have access to millions of data points, but they lack the creativity and innovation of the human mind. That is why AI coaching should go hand-in-hand with human coaching.

Relationships matter. Working with a coach is not a transactional experience. It’s one that grows and develops over time as both people get to really know each other and form a deep connection. This is what makes the coach/mentor and mentee relationship so powerful. You’re accessing wisdom, advice, and support for your career and self, but you’re also forging a bond founded on respect and partnership.

What do you think of the AI coaching revolution? Are you excited? Inspired? Frightened? Leave me a comment below or send me a message and let’s chat. If you’re looking for a coach to help you up the game, click here to learn more about my coaching services.

5 Top Leadership Tips for Next Gen Leaders

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Leaders always want to up their game. They want to become high performance work athletes!  Whether they’re new to their leadership position, switching teams or companies, or just want to level up and be their best, real leaders know they have to put in the work to see the results. Use these 5 simple and proven leadership tips to up your game and create the impact you want to have at work this year. 

Leadership Tip #1: Use Your #1 Communication Tool

What is the #1 communication tool in any leader’s toolkit? Simple – your ears!

Great communicators are great listeners. They listen in order to understand, to make the other person feel heard, and to inquire about solutions with great questions. If you find yourself talking more than you listen, start there. Houston, there is a problem. Challenge yourself to recognize when you are overtalking and really listen to the people around you, your team, your bosses, your customers, family, etc. Then, stop, breathe, and shift to ask one great question that deepens your understanding and insight of your audience. Guaranteed you will be surprised how the simple act of listening changes results for you.

Leadership Tip #2: Let Go of Making it All About You and Needing to Always Be Right

Many leaders are leaders for a reason. They like to be in charge and to take control of situations and solutions. So, one of our most effective leadership tips to simply let go of that need to always be right and replace it with the desire to serve others. Accept and expect that your answer or your idea isn’t always the best one. You need to include diversity of thought. If you create space for others to step up and make their own ideas heard you will win every time. People want to feel that what they do matters, that they are contributing and creating impact. Part of your job as a leader is to simply back off and allow it to happen in the way that makes the most sense at the time.

Leadership Tip #3: Figure Out What People Want

The Platinum Rule has replaced the Golden Rule and it reminds us to treat people how they want to be treated, not how we want to be treated. Start by figuring out what it is your people want! As their boss or manager, figure out what motivates them and their passions, skills, and values. The simplest way to figure that out is to ask them: turn your organization upside down. Having your audiences’ desires firmly in mind will allow you to frame your conversations and interactions accordingly. If you know one team member wants to be a manager, this allows you to tailor your communications and coaching to move them toward that goal. Likewise, if you know someone desires to be home with their family as much as possible, you know you can appeal to them by offering greater flexibility with the time and place of work.

Leadership Tip #4: Improve Your Communication Skills

To step up as a leader who creates real-deal impact, focus on improving your communication skills this year. Learn the art of the question, make a habit of using inquiry to go deeper, listen twice as much as you speak, and use our GPS communication strategy for tough conversations. If you need help and guidance to get you where you want to go, reach out to us about our personalized and on-demand coaching. We ask our client to ask themselves what is in it for the them (WIFThem): the audience.  And then to continue to use inquiry as a tool to solve and bridge any gap. 

Leadership Tip #5: Adopt Simple Systems

On a recent podcast I was asked about my best leadership tip and it is this:

KISS. Keep It Simple Stupid.

The principles of leadership are easy. What’s not easy is the execution. Adopt simple systems to support growth and sustain permanent change. Our launchbox coaching systems focus on actionable and easy to implement 3 – 4 step processes each time. We provide a practical approach not a theoretical one. Our systems meet our clients where they, and their workplace culture, are. It’s been finetuned and tested thousands of times.

Don’t overthink the problem. Tap into something that is proven to work so you can start making big leaps in your career.

Taking the next step in your leadership journey starts with you. Implement our best leadership tips to drive your success and reach out to us to learn more about our leadership coaching for driven and motivated individuals.

3 Tips to Help You Effectively Work From Home

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(Guest Post by Tracie Johnson)

Are you in the position of having to work from home? This is a trend that already on its way to becoming more prevalent. However, the recent global pandemic has made it even more common. More and more people are making use of an office in their house. Here are 3 great new tips to help you work more efficiently and effectively from home.

1. Use a Comfortable Headset

One of the best things that you can do to improve your home office efficiency is to buy a headset. This is a really good idea if you happen to need to talk to people on a consistent basis while working. For example, you can make use of a Plantronics office headset to keep your hands free while you confer with your boss, team members, or clients.

Using a headset will give you the freedom that you need to multitask. You can bring up info that your client needs on the web while continuing to explain to them their various options. You can also use your headset to maintain your own comfort during the day. Wearing one will help you keep your posture at the correct level as you work.

A headset will also keep you in closer touch with your work culture. As you work by yourself, you may tend to drift off and lose focus while surfing on the web. But if you continue to communicate with clients on your headset, you’ll be intimately connected to the task at hand. This can be a great impetus for continued efficiency.

2. Make Sure Your Room is Comfortable

When you are compelled to work from your home, you are essentially setting up a part of your property as your new headquarters. Like any work environment, the setup needs to be clean, well organized, and tightly focused on efficiency. However, what many home workers tend to forget is that it also needs to be as comfortable as possible.

The best way to increase your home office efficiency is to organize your space in a way that is conducive to a high level of comfort. All of the tools that you need to do your job should be placed as close to you as possible for easy access.

Meanwhile, your desk and chair should also be modern and comfy. After a full day of working at your new desk, you don’t want your back or thighs to ache. Make sure that you have something comfy to sit on as well as plenty of space to move around in. The last thing you want to feel is cramped and miserable while at work in your own home.

3. Take a Break But Stay Focused

Just the same way you used to break for lunch at the office, you’ll need to schedule a few rest periods at your home office. During this time, you can adjourn to your kitchen for a quick lunch. You should break for a few minutes at a time during other periods in the day. This will allow you to relax and consider your next move.

Rest breaks are necessary because you can’t continue to plow full speed ahead for hours at a time without fatigue. The burnout factor is a real threat for people who work from home because they always seem to forget about the need for a short break here and there. This is a rookie mistake that will cost you in the long run.

Every couple of hours, log off for a few minutes. If you have a couch in your office, sit down on it and exhale. A short break will give you time to relax, regroup, and gather energy for the next few hours. It’s the right move to keep you from burning out.

Staying on Track is the Key to Success

Your success while working from home will always come down to your being able to stay on track. It will be up to you to do all in your power to maintain a tight and productive focus. You can do this by making use of these handy new tips and tricks. These have been specially designed and tested to help you stay on a profitable course.

About Tracie:

Tracie Johnson is a New Jersey native and an alum of Penn State University. She is passionate about writing, reading, and living a healthy lifestyle. She feels happiest when around a campfire surrounded by friends, family, and her Dachshund named Rufus.

8-Step Framework for Success: Execute “The Purposeful Comeback” for Your Organization

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With 2020 officially behind us, it’s time to focus on the opportunity of 2021! The workplace has a good, albeit flexible handle on the fact that we must provide new skills for employees, teams and cultures to meet the demand of the future. Let’s go 2021!

Remote, socially distanced, outside or in lock down, businesses and their leaders are ready to make up for lost time and navigate the future. The theme with which we are all approaching our comeback is a combination of gratitude, caring, people, community and impact for others.

Both individually and organizationally we are craving, wanting, needing, planning and orchestrating “The Purposeful Comeback.” It’s a framework to create next generation leadership that will see our organizations into the future. Mastering “The Purposeful Comeback” roadmap and tools below will help you create real and lasting success, growth, business results, and engagement for your people and workplace culture.

 

1. Winning Mindset and Energy

Companies don’t outperform their leadership and the same is true of teams. Creating a purposeful comeback in 2021 starts first with focusing on leadership using integrated purpose as the path to organizational success. We as individuals must show up every day as our best self. That means putting on your oxygen mask first – you can’t help anyone if you don’t first help yourself.

Mindset:

Your mindset really, really matters. Everyone from Marcus Aurelius to the Buddha to Victor Frankl and lately the best, Mel Robbins, has shown us how important thoughts and beliefs are in creating success for ourselves and others. To stage “The Purposeful Comeback” in 2021 we must cultivate a mindset that is positive, self-aware, growth-minded (see Carol Dweck’s phenomenal book, Mindset), and other-focused. Changing our mindset is about changing that talk track in our head.

Physical Energy:

We know that moving your body daily has a positive effect on the mind. Studies have shown that “exercise improves brain function, structure, and connectivity. These brain improvements are directly linked to improved learning, memory, and cognitive function.” Showing up as a leader in 2021 starts with taking care of the temple and setting aside time for the essentials: exercise and nutrition, adequate sleep, and recharging. We must make them a daily habit.

 

2. The Audience is the Hero of Any Story You Tell…So Make Them One!

Want to become a real purposeful leader? Figure out how to create meaningful followers.   Create meaningful followers through this simple basic tool: learn how to build relationships from the inside out. First, with yourself and then with others.

You know the Golden Rule: do unto others as you would have done unto you. But do you know and understand the Platinum Rule?

The Platinum Rule says this: treat others how they want to be treated. It’s other-focused and becoming other-focused is what you need to really succeed in the year ahead. Putting the focus on treating others how they want to be treated will help you build stronger relationships and relationships are the key to success. Make them the hero because they are! Use these two principles to help you:

-Remember WIFTHEM: This is an acronym for “What’s in it for them.” In every interaction, positive or negative, you must consider what the other person wants and how they are looking to benefit.

-Consider the Action: What action do you want your audience to take that can and will benefit them? This action will benefit you, too, of course.

 

3. Know Thyself to Help Others

Impact is created by working from the inside out. If you want to help others you must Know Thyself. If you don’t know or understand yourself, you’re almost guaranteed to get it wrong with others.

So, how do you start? First, just START. We teach the following framework to our clients inside our new on-demand coaching product, Hooga. Knowing yourself comes from really understanding and being able to articulate the following four core concepts about yourself:

  • Strengths
  • Values, Passions, and Skills
  • Brand
  • Story

This is the value you bring to others and the world. Getting really clear on this allows you to demonstrate your value to your peers, team, and clients.

 

4. What’s Your Story?


Humans have always told stories. From huddling around a fire to hieroglyphics to books to the vlogs, blogs, and podcasts of today, we have an innate desire to share our own stories and discover those of others. Storytelling allows you to captivate an audience, shape thoughts, and communicate purpose and value.

What do you do? Why do you do it? What impact do you create? Why does it matter to you, to your client, to the world?

Remember, your story is not a script. It’s not static or boring. It recognizes the audience and what’s important to them, then captivates them through the use of humor, drama, and narrative arcs. Want to learn to create impact? Then become your own best storyteller.

 

5. The New ABC’s “Always Be Connecting”: Bridge the Gap

We all come to the workplace with different life experiences, skills, and values. We come from different generations, cultures, and backgrounds. We are driven by the need for human interaction, to belong, to be part of a community. We are better together, and we know that (more on that in a second), yet technology, socioeconomic disparity, and generational differences easily divide us.

To seize the opportunity of 2021, we have to find a way to bridge the gap between us so we can pull together and connect. COVID-19 and remote work certainly hasn’t made this any easier. It’s also forced us to acknowledge the diversity (or lack thereof) in our workplaces and community. 64% of applicants say that they consider diversity and inclusion when considering a job, yet only 55% of people think their organizations have policies to promote it. Even more troubling, 90% of them say they’re not treated with respect at work, discriminated against, and even harassed.

This means it’s even more important that we make this the year we figure it out once and for all. Learn how to connect pure and simple. There are so many ways. Just one way we devised is our B.R.I.D.G.E. the Gap system, an integrated six-step plan that will help you unleash the potential of your employees and your workplace.

 

We cannot do it alone. You know that and I know that. Yet the greatest dysfunction of teams persists in our workplaces today. For some organizations, getting their teams to work together efficiently and in harmony is one of their greatest challenges.

Solving the team divide starts by focusing on and ensuring these principles are present in your workplace:

6. It’s Better Together: Teams

  • Do your people feel safe enough to share their ideas, true opinions, and feelings?
  • Is your workplace culture one that empowers, connects, and inspires?
  • Are your employees engaged and connected to the purpose and impact of their work?
  • Is everyone on the team working in alignment with the team’s values?
  • Is there a culture of trust in your workplace?
  • Do people communicate with each other effectively, openly, and often.
  • Do you empower accountability? Do you ask great questions?
  • Got a strategic vision or plan and is it shared universally?

 

7. Make Culture Last: Sustainability

In order to drive and sustain “The Purposeful Comeback,” you need to do the work and then create a system. An integrated system to sustain culture and engagement is necessary for our organizations.

Your system will need different parts, so ask yourself what that system would look like in your organization and what it should include. We recommend having systems to create and sustain purpose, to grow the next generation of leaders and develop their skills, to share in a purposeful vision and story and that all employees be able to articulate it and their own value, and to further coach employees to be their best, work from the inside out, and deliver on the organization’s core values.  Start now by devising your system.

 

8. Pay it Forward: Cultivating Disciples

Seizing the opportunity of 2021 and creating “The Purposeful Comeback” is about looking to the future of your organization. What comes next? Who will lead in five years? In ten? How will you continue to evolve and stay relevant in a changing world?

Create those next generation leaders (your disciples) from within. Get clear on your purpose, define it, live it, and then empower your people to buy into that purpose. When you can do that, then you’ll become known to clients, the market, and even potential employees. Look at all the top companies of today. Most were once unknown operations working out of someone’s garage. They got really clear on their purpose, wove it into the fabric of everything they do, and then the world caught on and embraced them.

You can do the same in your organization. You have all the tools you need. Start now with this roadmap to cultivating your Purposeful Comeback in 2021 and if we can help, please reach out. You control what happens to you, your team, and your organization this year. Start now to make it the best year yet and maximize your impact!

The 6 Simple Ways to Pump Up Your Career or Business for Success in 2021

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2021 is here. The time of year where we pledge to take the lessons from the past twelve months to make ourselves better has officially arrived. Even though, between us, making ourselves better is every friggin’ day for types like us.

2020 and the COVID-19 pandemic shit show has changed absolutely everything about our lives forever. From the way we work, to the way we celebrate our holidays, and, most of all our lens for purpose-based behavior. So, looking for ways to reinvent your relevance, to pump up your career or business, and to create the impact and success you were meant to have in 2020?  Let’s go….

Focus on developing your skills with these 6 Simple Ways to Crush It in 2021. Know them, understand them, internalize them, and reach out to us for help implementing. We’ve got your back!

1. Create Good Habits

Good habits for you are foundational. You can’t make a difference or impact anyone else if you don’t take care of yourself first.

Good habits can slide, however, so it’s time to bring them back in the New Year! If your habits were a little lacking in 2020, now is the time to really commit and change your life.

Good habits look different for every person. Do what works for you.

At a minimum, they should include some daily commitment in each of these key areas: health, fitness, relationships, reflection, and growth. Want examples? Here are some keystone habits you might consider adding to your daily routine this year:

–Exercise for 30-60 minutes every day.  Or just move for a set period daily!!!!

– Eat With Awareness: Be cognizant of what you eat and how it makes you feel.

–Meditate Daily.

–Focus on Gratitude.

–Connect With Others Who Lift You Up Daily: face-to-face or on the phone/Zoom with one person every day.

–Learn and Grow: Spend fifteen minutes each day reading or listening to a podcast for self-development.

The list goes on from there. Need more ideas? Reach out to us anytime and we can suggest some micro changes you can make to your daily habits.

2. Know and Understand the Power of Relationships

Good and healthy relationships matter! They are the single most important life/work skill. So, work on them. Follow your ABC’s: Always Be Connecting. The most successful people in the world know, understand, and practice this. However, we generally suck at cultivating new relationships and strengthening our existing ones. COVID-19 and social distancing definitely has not made this any easier.

Great communication is one of the critical components of relationship-building. You can probably think of a few examples from your own life where poor or miscommunication contributed to hurt feelings, anger, and even relationship damage. This is why it’s so important we learn to communicate at a high level. We published a recent blog all about communication – click here to check it out and learn some new tools for success.

If we want to succeed in 2021, we have to put aside our excuses and commit to learning this critical skill. Don’t forget – one of the most important relationships is the one you have with yourself. This year, go deep with others AND yourself to create impact.

3. Understand and Leverage Your Strengths

If you’ve been through our Strengths & Story workshop or coached with us, you know we start by helping you identify your strengths. One of our favorite tools is StrengthsFinder, though that isn’t the only way to get a handle on what you bring to the table. Your friends, family, peers, and bosses can all help you identify the areas where you naturally shine.

Come up with a list of your 3-5 top strengths and then audit your life by asking a series of questions:

– How are you already using your strengths to your advantage?

– What areas of your job or career are a mismatch for your strengths?

– How can you do more of what you’re good at in the future?

To be successful in 2021, lean in to your strengths, what makes you uniquely great, and be able to articulate them. Knowing, understanding and explaining how to really leverage your strengths will help you help others. In turn, this will help get you exactly where you want to go, whether it’s a promotion, new job, or new business.

4.Know Your Values, Passions, and Skills

In our book, Chasing Relevance, we presented a simple equation:

Strengths + (Skills + Passions + Values) = Your Value to Others

Once you’ve identified your strengths, it’s time to focus in on identifying your values, passions, and skills. These four things together constitute the value you can bring to others. When you know and can communicate that value, you can create more impact, more success, and play a bigger game.

Start right here and now by learning the difference between values, passions, and skills and brainstorming a short list for each.

-A Skill is something we have that others would value or that gives value to others. A Skill is something learned, developed, or honed, rather than a natural predisposition.

-Passions are those things that make your heart sing, that light you the hell up. These are usually easier to identify and often found by considering the answer to this question: what would you do if money didn’t matter?

-Values are your real deal principles or standards of behavior. These are NOT the things you value like family, friends, and security. Your Values are your personal code or way of being.

5. Develop a Personal Brand

You might not think of it this way, but you have a personal brand and story. Just like a corporate brand, your personal brand says something about you. When people work with you, speak with you, interact with you, they have certain expectations of what that experience will be like. Just like how we look at the Apple logo and think quality, sophistication, and leading-edge technology, people look at us and form opinions of our brand.

The good news is, just like a corporate brand, you have control over your personal brand and story. You get to choose who you want to be and how you want to be perceived by the world. You just need to then deliver on that promise every single time.

After the rough year we had in 2020, you might be ready to reinvent and refresh your personal brand and image for 2021. We can help! Reach out to us to learn more about our on-demand coaching product, Hooga. It includes a great module all about finding and living your personal brand.

6. Learn How to Tell a Connective Story

In this hard and scary year that disconnected us from our teams, peers, clients, friends, and family, we learned the value of connection. Being able to form connection with others quickly, no matter the medium, is one of the most critical skills for our success in 2021.

At launchbox, we teach our clients how to tell their or their company’s connective story. A connective story is one that communicates your own value to others in a way that demonstrates the impact you can make for them. Think of it as an answer to the age-old interview question, “Why should I hire you?” While we might not be job hunting and going on interviews, every single conversation we have with others is built around versions of that same question. “Why should I listen to you?” “Why should I trust you?” “Why should I continue working with you?” Connective stories answer these unspoken questions. They also allow space for the other person to feel heard. Being able to listen and absorb feedback is as important, if not more important, than what you actually say.

After reading through this list, you might find that you’re doing okay in a few areas while lagging behind in others. Or maybe you’re struggling in all six areas.  That’s fine. Just start!!!!  Start from where you are and make a commitment right now to doing something about it. If you want tomorrow to be different than today, then you need to be different.

We want to help get you there. It is what we do. From personalized coaching, team training, leadership development, to on-demand training with Hooga, we can help you make this your best year yet.

Go ahead, test us. We’ve got your back with these 6 Simple Rules to Coach Yourself to Success.

Communication is the Most In-Demand Skill for the Future of Work: Here’s How to Up Your Game

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Turns out, we were right! In a recent report from LinkedIn Learning, communication is the most in-demand skill for today’s job market. From day one we, launchbox, predicted that the most in-demand job skill people would need to get hired, promoted, or change careers would be great communication and connection with others. The Swedish job search engine, Jobbland.se, found that “effective communication was cited in job postings at more than 35 times the frequency of other soft skills such as empathy, conflict resolution, adaptability, and dependability.”

Communication is in demand now more than ever and that’s not changing anytime soon. When we peel back the layers and look at why this skill dominates recent job postings, we can see that while uncertainty, tolerance and diversity require communication, the pandemic has also increased the need for effective communicators.

The global workplace had been heading in this direction all along. With the increased use of AI and robotics in the workplace, a growing remote workforce, and technology allowing us to connect with people around the world, it’s never been more important that we know how to actually talk and listen to each other and establish connection. The ability to communicate along with the other soft skills like empathy and leadership will be your competitive advantage in the years ahead.

At launchbox, we focus on helping people bridge the gap by connecting with themselves and others. We have the tips and tools to help you increase the effectiveness of your communication, build stronger relationships, and create trust. In particular, we specialize in no BS, on-demand coaching that helps you quickly cut to the root of your problem so you can up your game and create impact for others. When it comes to better and more effective communication, put these 4 tips into practice this week and watch what happens:

Make it About Others

Remember WIFTHEM:  What’s in it For Them? This acronym is the backbone of great communication. It’s not about you anymore. People don’t care unless they know what’s in it for them. This is as true for the hiring manager on the other end of the phone as it is for your coworkers and clients. You must be able to demonstrate and articulate the value you bring to others. Before your next conversation or interview, take a moment to think about what the other person is really looking to achieve from their interaction with you and then DELIVER.

Ask Great Questions

Another way of making sure you’re staying other-focused, or to understand what people need from you, is simply to ask great questions. Great questions are open-minded, non-judgmental, and supportive. They allow you to begin the process of going deeper, to drilling down below the surface level to uncover needs, motivations, and challenges. When you understand what’s really driving and motivating someone, you’ll know how to make it about them and create value. Asking great questions gets you there!  Lead employees, teams, clients and yourself all by understanding where to meet them.

Use Our GPS Communication Strategy

Having conversations, whether difficult, with or without conflict, or just to demonstrate support, is a way of life in business. Having conversations that end painfully is never productive. So turn it around and have winning conversations. Use our GPS communication strategy to make sure you’re delivering impactful messages that are moving the relationship forward, rather than damaging it. GPS stands for Gratitude, Permission, and Shared Experience. It’s one of the fundamental frameworks we teach inside our Strengths & Story workshop. To learn more about how to use GPS in your workplace, click here to read our blog and grab our free worksheet that will guide you through the process.

Own Your Story

Before you can hope to communicate more effectively with others and create better relationships, you must first work from the inside out to really understand who you are and what you have to offer. Your story matters. It is the connection currency that you use to increase trust, build stronger relationships, and ultimately get things done. Think about it this way: how can you possibly connect to others if you can’t even connect with yourself? Start now by doing the work to get in touch with your own story. If you need help, just reach out – we’ve had thousands of people go through our Strengths & Story workshop and we’re ready to help you, too.

The future of work is now. Seize opportunity and chase relevance by up leveling your communication skills. Whether you’re trying to get the job, changing careers, have your eye on a promotion, or are launching your own business, great communication really really matters. We can help. Contact us to learn more about our personalized, on-demand coaching program that will help you get the results you’re looking for.

How to Attract and Retain Talented Tech Employees

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(Today we’re sharing a guest post from our friends over at Career Karma. Attracting and retaining talented employees is the name of the game for any business, but especially in the rapidly-changing technology sector. To help you compete and stay ahead of the competition, here are three ideas you can implement to help you hold onto your most talented employees.)

The American workforce is going through a period of disruption, the likes of which have never been seen before. Advancing technology was always going to merge with the workforce, that much was clear. However, the recent Covid-19 pandemic accelerated this change via the widespread integration of remote work at companies. Rather than first getting their feet wet with technology, many companies were forced to take the plunge.

Not surprisingly, traditional jobs have begun to decline more than they already were, as more and more companies see the importance of tech jobs. Online business is the way of the future, and securing tech employees who can propel your company above the competition should be the number one priority of any human resources division. The question, however, revolves around where to find this talent and how to attract them to your company. Fortunately, both aspects of that question have prominent solutions.

Source From Different Educational Backgrounds

Far too often, companies focus solely on going to universities and colleges around the country in an attempt to hire recent graduates who have no experience. However, one of the best ways to attract top tech talent is to show that you are willing to source employees from different educational backgrounds.

An alternative to the traditional four-year path, that has been rising in popularity, is attending an intensive trade school that prepares students for specific fields. In fact, CNBC discussed how the premium that comes with a college degree is declining while trade school attendees are able to become skilled workers and already have some industry experience.

Popular options such as General Assemblyoffer multiple courses in pressing tech fields such as web development and engineering immersion. An added benefit of attracting potential employees from trade schools is that they graduate far quicker than their college counterparts. When it comes to finding talented tech employees, the specialized training received from trade schools makes this a great option.

Offer Jobs With a Wider Variability of Tasks

In the past, employees with traditional jobs typically had one daily task that they excelled in. Tech students and employees are different than these traditional workers, though, and provide more freedom and variability in their work. Harvard Business Review discusses how employees of today want to feel as if they are performing meaningful work.

To that end, offering numerous tech jobs at your company can attract new types of tech talent. One such dynamic tech field is data science which is growing at an exponential rate. The day-to-day tasks of a job such as this change daily and can provide a great source of dynamic work to any talented employee.

As a company, numerous tech jobs need to be offered to employees to keep them interested in applying to your company. The best way to stay up to date on this is by modernizing your company and ensuring you are adapting to the times as they change.

Competitive Benefits

When it comes to actually retaining your employees, it is incredibly important to offer competitive benefits. Keep in mind that the different generations of your employees will require different things to retain them. Millennials typically prefer benefits that are structured to give them more freedom and paid time off.

Consistently offer feedback options amongst your employees and ensure that none of the criticisms that arise line up with some of the common reasons for leaving a job. This can help you to keep your company as an attractive place to work for tech talent. The most important key to retaining talented tech employees is to understand what they desire and to be knowledgeable about their specific demographics.

In the end, one of the best benefits of a job is undoubtedly the salary. It is also important to make sure that you are offering comparative salaries to your employees and not giving them less than they are owed.

When it comes to attracting and retaining talented tech employees, it’s important to think outside the box. The workforce is changing and so are the employees who make it up. Benefits and perks that attracted workers from past years are no longer relevant. Millennials and Gen Z are the future of the workforce and benefits that appeal to them do not appeal to older employees. Understanding the demographic of your company and where you are hiring your employees is important to take the steps needed to retain your talented workforce.

Humans (People) Really Really Matter: The Workplace of the Future Needs Humans (Real People) Now More Than Ever

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“Humans (People) are underrated.” Elon Musk tweeted those words back in 2018, but they still ring just as true in 2020. Humans (People) ARE underrated. Especially in the workplace. In the keynotes and workshops we’ve delivered for organizations around the world who want to get a handle on what the future of work will be, we posited that all these discussions about the future overlook most important person: the worker, yes the People.

Back in 2016, the World Economic Forum predicted that Emotional Intelligence would be one of the top 10 skills people needed to cultivate in order to thrive in 2020. Well, it’s 2020 and guess what? In the midst of a global pandemic, remote work, and social distancing, we need People more than ever. But when the threat of COVID-19 is gone, we won’t stop needing People. The need for human skills (emotional intelligence, creativity, people management, etc.) will only continue to grow as our workplaces become increasingly automated.

Machines Don’t Erase the Need for Human Workers – They Create a New Need

A new article from MIT Sloan Management Review (Brynjolfsson and Beane) looked at the role of robots in our workplaces and made some surprising conclusions for our post-pandemic world. Chief among them is the idea that the workplace of the future will more than likely involve humans working alongside machines, rather than machines putting humans out of a job. In their interview with CNN, the researchers remarked that “there is a whole spectrum of having humans and machines work together. You can choose different points on the range in this division of labor, but in almost every case, you want humans doing some of the task.”

To summarize their findings, machines are great at doing certain things for us. Things that are repetitive and don’t require creative problem-solving. But that’s not all that happens inside our workplaces. We’re constantly challenged by unique problems, situations, and team dynamics. Things happen every single day that no machine could ever be programmed to deal with. But we humans are uniquely suited to solving the unpredictable. So rather than replacing our jobs, machines instead create a new need for humans in the workplace of the future – alongside new career opportunities.

New Jobs Will Emerge

Earlier this year, the World Economic Forum released a new report analyzing the workplace of the future to make predictions about the jobs of tomorrow. They identified seven emerging professional clusters and the necessary skills we should be cultivating for careers in each. In the summary of their report, they made the following remark: “While disruptive technology skills such as data science and AI skills will certainly be critical to the future of work, so will caregiving, leadership, and the ability to provide learning and development. In other words, the transition to the new world of work will be both human- and tech-centric.”

Machines aren’t going to replace us. Instead, they are paving the way for us to assume new roles – roles best suited to our own very human talents and skills. Our Strengths and Story. The most successful managers of tomorrow will be able to effectively integrate and leverage the best of both worlds inside their organizations. Yes, that means investing in your people, reskilling them, and ensuring they have a pathway to learn and grow. But we know how to help organizations do that. We’ve been doing it for years with our clients in all kinds of industries – and we can help you, too.

We’ll Have to Learn New Skills

We are living through what’s been called the Fourth Industrial Revolution. The McKinsey Global Institute predicts that as many as 375 million people will need to change their occupation by 2030 – just ten years from now! Which means there’s going to be a lot of people in the world who’ll need to go back to school, get retrained, reskill, level up, or otherwise dramatically alter the work they’re doing today.

Increased investment in automation and technology means we’ll have to lean harder on those things machines can’t take from us. Those soft skills we’ve been talking about for years – emotional intelligence, relationship building, connection, communication, trust. All things that you can’t program into a robot. They don’t come easy to some of us and they can be hard to teach. But nothing is impossible when you have a proven system that works. We have that system plus tips and tools to help you and your organization succeed and help you find your relevance.

We’ve been saying it for years and we believe it still: People matter now more than ever and they’re going to matter even more in the workplace of the future. If you want your company to grow and thrive for years to come, you need to put your focus on people right now. Use our 3-hack system to help: turn your workplace upside down to ask your people what they want and need from you, help them find meaning and purpose in their work, and reskill them for what’s to come. People are the heart of an organization and no amount of technology is going to change that.

If you need help equipping your people and your organization to succeed in the workplace of the future, reach out to us to learn how we can help through our customized workshops, personalized, on-demand coaching, keynotes, and more.

The Top 4 Reasons Personalized On-Demand Coaching is More Important NOW Than Ever in the Virtual Workplace!

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We’ve led the charge in speaking about why coaching is so beneficial and more specifically, spoken extensively at keynotes and workshops all over the country about the value of on-demand coaching. We also see coaching as “the new training and development” and of the utmost importance to the development of our next generation of leaders as our workplaces continued to change and evolve rapidly. Though no one could have predicted our workplaces would be required to drastically shift literally overnight, through COVID-19. It is crystal clear that what hasn’t changed is the need for personalized training and support for people who want to become their best selves and succeed in spite of every challenge. And there’s no bigger challenge right now than COVID-19.

The facts are that we’ve been fortunate to have coached thousands of individuals around the world, across industries and generations. We know and guarantee that coaching is the key way high-performance individuals can improve their results, achieve their goals, and make a greater impact on the world. But now, it’s never been more important as we deal with feelings of isolation, anxiety, fear, frustration, and uncertainty – everything that goes along with trying to work through a global pandemic.

Here are just a few reasons why you should consider hiring a coach to help you crush your goals in business and in life:

You’ll Get to Focus on the Most Important Relationship in Your Life: Yourself

Coaching helps you work from the inside out. We know that you can’t help others or make an impact for them if you don’t know who you are and what you really have to give. Personalized, on-demand coaching is your opportunity to create the space you need to work on yourself. Specifically, creating space between stimulus and response and owning your thoughts are the most important factors in creating success. Coaches can and must help you learn to articulate your story and connect to yourself so you can build better and stronger relationships with others. Helping you discover your own values and what really matters to you so can connect to purpose, contribution, and impact in everything you do is what we all seek.

You’ll Own the Gift of Self Reliance:  Accountability

With all of us working at home with little to do outside of work and family life, it’s easy for time to just slip away. To get caught up in the “doing” of our day-to-day lives without pausing to reflect and make sure we’re actually making progress and developing ourselves. Your coach will help you find tools to hold you accountable through regular check-ins to help you bust through any obstacles, so you create the change you’re seeking. We guarantee changing your life is a no BS business where coaches can help cut right to the heart of your problems.

You’ll Be Pushed Outside Your Comfort Zone

Unlike your friends and family, your coach isn’t there to keep you safe. They will create a safe space for you to grow and change, and their real job is to push you. In order to become your best self and stop being stuck, you have to get outside your comfort zone, dig deep, and do the hard work. Your coach will push you when you need it to help propel you forward. In our lifetime, the world has not been tougher than it is right now. But in every obstacle, there is opportunity. Coaches help you find your superpower, articulate it, and push through and seize those opportunities so you can succeed and make a big impact for others.

Your Opportunities and Income Will Grow

Now this isn’t the only reason to pursue personalized coaching, and yet it is a big motivator for a lot of people. Whether you want a promotion, a raise, a new career, or to start your own business, coaching can help you meet your goals and more. Coaches are experts at helping people get to the next level and as a result, many of our clients do experience an increase in opportunities and income. Just another benefit of investing in yourself!

Wondering how coaching can help you change your life? Reach out to us to learn about our options for personalized, on-demand coaching. From one-on-one coaching with one of our launchbox coaches to virtual, on-demand learning through our new product, Hooga, we are here to help you get where you want to go. Guaranteed! Start your journey now – reach out!

Employee Development in the Virtual Workplace Matters Now More Than Ever

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Employee development really matters. It always has. But now look at this: we’re all working remotely, interacting virtually, and dealing with uncertainty, stress, and anxiety surrounding the pandemic. It’s never been more important to invest in employee development, especially for the younger generations, Millennials and Gen Zs. They want to matter in the workplace and want a career plan. We all did. How do we know all this? Easy, we just asked them! They’re human beings, too.

In Deloitte’s recent Global Millennial Survey, they found that 41% of Millennials and 43% of Gen Zs expressed concern over their longer-term financial future. Similarly, 40% of Millennials and 46% of Gen Zs worried about their job or career prospects. From start-ups to Fortune 500 companies, in diving deeper, they discovered that respondents felt less confident that they possessed all of the skills and knowledge necessary for future success.

Guess what employers – you have to be the guide! As an employer, it’s your job to make sure your people get what they need from your organization. And organizations that provide that support outperform their counterparts. It does not just happen and how you do training and mentoring matters. Good news, while the Deloitte survey found that companies are doing a better job of this (with 65% of Millennials and 68% of Gen Zs saying their employers are providing enough support in this area) we need to be doing more to win. Investing in your people is one of the key ways to make sure your organization not only survives this pandemic but thrives in the world that comes after.

At launchbox, here is how we help. We know each client is different and they need customized products and solutions to reach their goals. Increase your employee development offerings in the months ahead with these 3 simple ways to give your people what they need and want to achieve success:

 

Virtual Workshops

In this disconnected world, help your team pull together to solve the disconnect because we can’t afford for our people to be anything other than highly engaged in the workplace. We need them to bring their best selves to work every day. Offer a transformative system that will help your team find, build, and share connection. Then empower them through simple and unique tools and strategies to own their growth and get to that next level.

 

On-Demand Training

We’ve worked with thousands of young Millennials and Gen Zs and if there’s one thing we know about them, it’s this: they want things on their own terms. And that includes access to employee development training. MEET THEM WHERE THEY ARE. Try a system for coaching and mentoring that is sustainable over time. We use virtual training systems that employees can access anywhere on-demand called Hooga, however, just make sure they can access people when they need help. Help your people figure out how to work from the inside out, to discover who they are, and the value they have to contribute to the world. Then show them how to use their learnings about their own Strengths & Story to connect with others and build better relationships. Ask us how you can try Hooga for free today!

 

Individual One-on-One Coaching

For the employee, manager, or executive who desires to take their development to the next level, we believe in direct individual or group high-performance coaching that is tailored to the needs of the individual. Make sure you place an emphasis on creating a connection to self first, so they can then build the tools to win with others. Through one-on-one coaching you will help them discover, develop, and articulate their own impact: we call it Strengths & Story. Once you help them become self-reliant and create the work competency of knowing who they are, you can believe they will better connect to coworkers, team, boss, clients, etc. to deliver value and create greater impact for them and you.

 

The world as we knew it has changed. It’s time for us to step up and invest in developing next-generation leaders within our own organizations. We are here to help! If you’re not sure how to start, click here to reach out and book a free call with us.