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How to Attract and Retain Talented Tech Employees

(Today we’re sharing a guest post from our friends over at Career Karma. Attracting and retaining talented employees is the name of the game for any business, but especially in the rapidly-changing technology sector. To help you compete and stay ahead of the competition, here are three ideas you can implement to help you hold onto your most talented employees.)

 

The American workforce is going through a period of disruption, the likes of which have never been seen before. Advancing technology was always going to merge with the workforce, that much was clear. However, the recent Covid-19 pandemic accelerated this change via the widespread integration of remote work at companies. Rather than first getting their feet wet with technology, many companies were forced to take the plunge.

Not surprisingly, traditional jobs have begun to decline more than they already were, as more and more companies see the importance of tech jobs. Online business is the way of the future, and securing tech employees who can propel your company above the competition should be the number one priority of any human resources division. The question, however, revolves around where to find this talent and how to attract them to your company. Fortunately, both aspects of that question have prominent solutions.

Source From Different Educational Backgrounds

Far too often, companies focus solely on going to universities and colleges around the country in an attempt to hire recent graduates who have no experience. However, one of the best ways to attract top tech talent is to show that you are willing to source employees from different educational backgrounds.

An alternative to the traditional four-year path, that has been rising in popularity, is attending an intensive trade school that prepares students for specific fields. In fact, CNBC discussed how the premium that comes with a college degree is declining while trade school attendees are able to become skilled workers and already have some industry experience.

Popular options such as General Assemblyoffer multiple courses in pressing tech fields such as web development and engineering immersion. An added benefit of attracting potential employees from trade schools is that they graduate far quicker than their college counterparts. When it comes to finding talented tech employees, the specialized training received from trade schools makes this a great option.

Offer Jobs With a Wider Variability of Tasks

In the past, employees with traditional jobs typically had one daily task that they excelled in. Tech students and employees are different than these traditional workers, though, and provide more freedom and variability in their work. Harvard Business Review discusses how employees of today want to feel as if they are performing meaningful work.

To that end, offering numerous tech jobs at your company can attract new types of tech talent. One such dynamic tech field is data science which is growing at an exponential rate. The day-to-day tasks of a job such as this change daily and can provide a great source of dynamic work to any talented employee.

As a company, numerous tech jobs need to be offered to employees to keep them interested in applying to your company. The best way to stay up to date on this is by modernizing your company and ensuring you are adapting to the times as they change.

Competitive Benefits

When it comes to actually retaining your employees, it is incredibly important to offer competitive benefits. Keep in mind that the different generations of your employees will require different things to retain them. Millennials typically prefer benefits that are structured to give them more freedom and paid time off.

Consistently offer feedback options amongst your employees and ensure that none of the criticisms that arise line up with some of the common reasons for leaving a job. This can help you to keep your company as an attractive place to work for tech talent. The most important key to retaining talented tech employees is to understand what they desire and to be knowledgeable about their specific demographics.

In the end, one of the best benefits of a job is undoubtedly the salary. It is also important to make sure that you are offering comparative salaries to your employees and not giving them less than they are owed.

 

When it comes to attracting and retaining talented tech employees, it’s important to think outside the box. The workforce is changing and so are the employees who make it up. Benefits and perks that attracted workers from past years are no longer relevant. Millennials and Gen Z are the future of the workforce and benefits that appeal to them do not appeal to older employees. Understanding the demographic of your company and where you are hiring your employees is important to take the steps needed to retain your talented workforce.

Employee Development in the Virtual Workplace Matters Now More Than Ever

Employee development really matters. It always has. But now look at this: we’re all working remotely, interacting virtually, and dealing with uncertainty, stress, and anxiety surrounding the pandemic. It’s never been more important to invest in employee development, especially for the younger generations, Millennials and Gen Zs. They want to matter in the workplace and want a career plan. We all did. How do we know all this? Easy, we just asked them! They’re human beings, too.

In Deloitte’s recent Global Millennial Survey, they found that 41% of Millennials and 43% of Gen Zs expressed concern over their longer-term financial future. Similarly, 40% of Millennials and 46% of Gen Zs worried about their job or career prospects. From start-ups to Fortune 500 companies, in diving deeper, they discovered that respondents felt less confident that they possessed all of the skills and knowledge necessary for future success.

Guess what employers – you have to be the guide! As an employer, it’s your job to make sure your people get what they need from your organization. And organizations that provide that support outperform their counterparts. It does not just happen and how you do training and mentoring matters. Good news, while the Deloitte survey found that companies are doing a better job of this (with 65% of Millennials and 68% of Gen Zs saying their employers are providing enough support in this area) we need to be doing more to win. Investing in your people is one of the key ways to make sure your organization not only survives this pandemic but thrives in the world that comes after.

At launchbox, here is how we help. We know each client is different and they need customized products and solutions to reach their goals. Increase your employee development offerings in the months ahead with these 3 simple ways to give your people what they need and want to achieve success:

 

Virtual Workshops

In this disconnected world, help your team pull together to solve the disconnect because we can’t afford for our people to be anything other than highly engaged in the workplace. We need them to bring their best selves to work every day. Offer a transformative system that will help your team find, build, and share connection. Then empower them through simple and unique tools and strategies to own their growth and get to that next level.

 

On-Demand Training

We’ve worked with thousands of young Millennials and Gen Zs and if there’s one thing we know about them, it’s this: they want things on their own terms. And that includes access to employee development training. MEET THEM WHERE THEY ARE. Try a system for coaching and mentoring that is sustainable over time. We use virtual training systems that employees can access anywhere on-demand called Hooga, however, just make sure they can access people when they need help. Help your people figure out how to work from the inside out, to discover who they are, and the value they have to contribute to the world. Then show them how to use their learnings about their own Strengths & Story to connect with others and build better relationships. Ask us how you can try Hooga for free today!

 

Individual One-on-One Coaching

For the employee, manager, or executive who desires to take their development to the next level, we believe in direct individual or group high-performance coaching that is tailored to the needs of the individual. Make sure you place an emphasis on creating a connection to self first, so they can then build the tools to win with others. Through one-on-one coaching you will help them discover, develop, and articulate their own impact: we call it Strengths & Story. Once you help them become self-reliant and create the work competency of knowing who they are, you can believe they will better connect to coworkers, team, boss, clients, etc. to deliver value and create greater impact for them and you.

 

The world as we knew it has changed. It’s time for us to step up and invest in developing next-generation leaders within our own organizations. We are here to help! If you’re not sure how to start, click here to reach out and book a free call with us.

The Workplace of the Future is NOW – Do You Have a Plan to Solve Employee Disengagement and Anxiety?

Our clients tell us they can’t keep up because the world is changing so rapidly. The word “change” actually seems insufficient to describe the rapid transformation affecting all our businesses. And yet we’re more connected than ever.  One misstatement, misstep, miscalculation of impact and a disgruntled person’s tweet can go viral at a moment’s notice. We’ve never felt more vulnerable to the opinions of others and it’s affecting our businesses.

Not a stretch for any of us or our businesses, just look at what happened to Peloton recently. When its holiday commercial failed to strike the right note with its customers, the company’s stock dropped more than 10% after a storm of criticism helped its infamous commercial go viral for all the wrong reasons.

But it’s not just our customers that are challenging. Our employees live in this world and they are challenged by the change too. They’re also confused. Hence, most businesses are facing a two-headed crisis with their employees: (1) disengagement and (2) anxiety. Just when we need our teams to pull together, crush performance, and be stronger than ever, actually the opposite is happening. Our employees are instead disconnected from each other or with their bosses. Rampant anxiety is hurting their individual performance. And high turnover is costing us serious money.

At launchbox, we’re all about finding solutions to help you solve disengagement and anxiety to ignite your team and company’s performance.  We’ve developed a 3-hack strategy you can use to ensure your company is meeting the demands of the changing workplace. Follow along as we show you how we’re helping three clients solve their own unique organizational problems:

Asking Questions to Solve for Disengagement

One of the clients we work with had a modern challenge that needed solving: many of their employees worked in the field at customer sites while others remained behind at the company’s main office. Not surprisingly, they were struggling to keep their remote employees engaged.

When they came to us for help, we coached them to start by conducting an assessment of all their employees to help them figure out what the specific problems were. Turns out the employees that spent a lot of time in the field were having trouble remaining connected to their peers, the company’s mission, their contribution, and ultimately their own career path.

With this information in hand, we were able to help the leadership design and implement specific engagement strategies through coaching individuals and the team to create increased engagement. The solution? Double down on understanding the employees needs and then solve them at the individual and group level.  Model behavior, downstream techniques, and stand for the employee. The result? Greater engagement and increased retention across the entire company.

Helping Employees Find Meaningful Work

Another of our clients, a respected financial advisory firm, sent one of their talented young employees to get coached by us. This young man was struggling to find real meaning, purpose and contribution in his work. The company’s mission of protecting their clients’ assets and growing wealth just wasn’t cutting it for him. He was looking for something deeper, more meaningful, something to feel he was a part of and that would allow him to make a difference.

In working with us, he learned about himself, his own why, and the impact he wanted to have. It was critically important for him to have belief around his impact and tangibly see the results of his work (in the form of seeing his clients’ wealth grow) in order to feel connected to what he was doing. We talked about how he could better communicate that to his bosses in order to get some help to create bigger results for all of his accounts.  He was predisposed as many millennials are to create impact.  We tied his ambition and work to philanthropy that was created by the growth of wealth. Once he became aware of this meaning, he could articulate it as his value and extend it to his clients.

Can you guess what happened next? He got the help he needed from his supervisors to recast his own meaning and impact in order to contribute to the team. This in turn helped his clients AND his company’s bottom-line.

He also discovered how to live his own values and find greater purpose and contribution by seeing the positive things his clients were able to do for both their families and for others as a result of their increased wealth. How’s that for a win?

Reskilling Emotional Intelligence

Management at one high-end health club came to us because they were frustrated with the performance of their younger employees. They felt that many of them didn’t display the warmth and friendliness they wanted to see in such customer-centric positions.

After instituting hacks 1 and 2 above, we dug deeper to create a system of skills to help employees connect more readily to the company’s mission. We helped the employer bridge the generation gap by showing them how to reskill their young employees on the basics of customer service, making it about teaching, learning and growing. We encouraged them to train and coach young employees on connection. This gave their young people skills they could see they would use forever. It also made them feel that they had power over their own future, that they were creating their own path to success. Finally, we encouraged management to illustrate how their role was absolutely vital to the entire customer experience and that how they showed up as individuals made the ultimate difference.

The culture at the health club became one that was focused on others and giving value. As a result their young people began to flourish. They learned new skills and changed the way they communicated with clients and their peers. And ultimately, they took ownership of their own self-development and growth in order to provide the best possible experience for the customers they saw every day.

As we enter the next decade, one thing is for sure: the workplace will continue to rapidly evolve even faster. In order to keep up and achieve even greater success in the years to come, make sure you’re solving problems for both your customers and your employees. If your company could use a little support in igniting growth like these three clients, book a free call with one of our coaches today!

5 Steps to Keep the Multi-Generational Workplace Human

With the increased digitization of our businesses, it’s easy for employees to start feeling isolated and forgotten, like they just don’t matter. Where we previously had to pick up the phone or walk across the office if we wanted to talk to one another, now we can communicate with just a couple keystrokes. Where co-workers previously spent all day sitting in adjacent cubicles, now team members can be spread across the city, country, or even the world.

While technology has allowed us to work faster and more efficiently, it’s also contributed to higher levels of stress and anxiety among workers. Because as technology has changed the way we work, we’ve kind of forgotten the most important element: the people.

So if you care about keeping your humans happy (and you should because happier employees are more productive and successful at work) make sure you’re taking these five steps to keep your multi-generational workplace human:  

Communicate Like a Human

We have the power of speech for a reason: to communicate! So instead of texting your employees, actually pick up the phone and call them (yes, even your Millennial and Gen Z employees). Or better yet, drop by their desk and have a real conversation complete with facial cues and body language. Yes, it’s inefficient and yes, it might not be the most productive use of time, but real human communication is essential to forming better relationships and bridging the gap in the multi-generational workforce. Which brings me to my next point:

Face Time Not FaceTime

You’ve got to encourage your people to have meaningful face-to-face interactions. That means coming out from behind the computer screen and planning regular in-person meetings, going to lunch, or grabbing coffee together. As a boss or manager, one of the most valuable things you can do is plan one-on-one meetings with each of your employees. And when you’ve met with them all, go back and start over again.

Provide Individualized Mentoring for Career Success

One thing we hear over and over again from the young Millennial and Gen Z employees we coach and train is that they want personalized mentorship from their bosses and managers. They don’t want to feel like just another cog in the machine. They want individualized support to help them learn, grow, and achieve their career goals. As we previously discussed, mentoring and coaching is the new leadership development training. So make sure you’re giving all your employees the right support and not just a one-size-fits-all solution.

Encourage Work-Life Balance

Work is a big part of our lives. But it’s not our whole life. So encourage your employees to achieve a healthy work-life balance. Don’t give them grief if they ask to leave early to catch their kid in a school play or need to come in late because their dog got sick. If they’re not feeling well, tell them to stay home and rest even if you’re in the middle of a big project. Tell them to have a great vacation and actually mean it. Respect your employees enough to trust that the work will still get done.

Show You Care

Our #1 tip for keeping the multi-generational workplace human? Show your employees you care. Take an interest in their lives. Ask how their weekend was, how their spouse is doing, what their kids are up to. And then actually listen to the answers. Say “Thank You” and “Good Job!” Get to know them as people and demonstrate that you really care.

 

Keeping the workplace human in the age of technology isn’t hard. It just takes conscious effort and systems that are designed to encourage it. If you’re struggling to provide a human workplace that keeps your employees engaged, reach out to us. We’ve developed systems and frameworks you can implement in your multi-generational organization to make sure you’re meeting the needs of your people. Click here to schedule a discovery call with one of our high-performance coaches!

4 Reasons Why You Need to Care About Creating the Worker of the Future Right Now

The Greek philosopher Heraclitus once said, “The only constant in life is change.” While I’m no philosopher, he certainly got that right! Just compare our world now to Heraclitus’s time. Hell, a lot has changed since I entered the workforce – and I’m no dinosaur!

So if we know the world is constantly changing and will continue to change, why do we keep putting things off for the future? Why do we keep telling ourselves that when the workplace of the future finally “arrives” we’ll just figure out how to adapt? Why are we not prioritizing developing our employees, our companies, and ourselves NOW so that we can make sure we WIN in the future?

As we’ve been talking about the worker of the future, you might have thought to yourself, “Okay Dan, I hear you, but why I should care about this right now? What’s so different about this moment in time that I should drop everything and shift my focus to worrying about a future that’s not even here yet?”

For starters, you don’t need to worry about the future if you’ve done the work to prepare for it. It’s only those who haven’t put in the time that need to worry! But to answer that question, to discuss why it’s so important that we care about creating the worker of the future right now, we have to look at a few things that are true about this moment in time:

Key Industries Are Being Disrupted

My wife is a Realtor and a damn good one at that. But whether real estate agents will eventually go the way of travel agents and she’ll be out of a job is up for debate.

“It’s a people industry,” they argue. “Nobody wants to buy a house from a computer.”

Well most people never imagined we’d push a button to have a perfect stranger come pick us up at our house and look where we are now.

Necessity is the mother of invention. Where there’s a need, or where we can create a need, there’s opportunity. Every industry has its own pockets of opportunity that could lead to significant disruption and choosing to ignore this fact is the equivalent of burying your head in the sand and pretending like it isn’t happening.

Every industry that hasn’t already been disrupted is ripe for future disruption. And the industries that have already changed will continue to do so. Speaking of Uber, I recently learned that in response to companies like Bird and Lime offering alternative, on-demand transportation options, Uber has also gotten into the scooter-sharing game. It acquired Jump Bikes in April 2018 to the tune of $200 million. Because even the disruptors can become disrupted!

We’re More Connected Than Ever Before

A 2015 study by Bank of America found that 71% of smartphone owners sleep with their phones either on their nightstand, in their bed, or in their hand. That figure is likely even higher now! The fact is, for the majority of us the phone screen is the last thing we see at night and the first thing we see in the morning.

And do you know what’s on those phone screens? Apps. Facebook. Instagram. Gmail. What’s App. Slack. All these things that allow us to be connected to others 24/7/365. This connectivity has not only dramatically changed our personal relationships, it’s changed the way we work.

Walk into an office six or seven years ago and it wasn’t unusual to find that most companies had a policy about their employees having their cellphones on their desks. Now? Bosses are sending their employees Instagram DMs and expecting them to respond if they’re on the clock. Or not on the clock because the lines between where our workday begins and ends have become incredibly blurred.

Used to be that every business had the same forty-hour workweek to get things done in. But now that we are all connected at the push of a button, it is always game ON.

The Speed of Life and the Speed at Which Things Change Has Increased

You’ve probably heard this old riddle before:

“There is a pond with lily pads in it. Every day the amount of lily pads in the pond doubles. If on the 30thday, the pond is completely full, on which day was it half full?”

The answer? The 29thday.

Just like those lily pads, the rate of change has been growing exponentially for hundreds of years and we are now at that 29thday! Earlier I mentioned how much had things had change since the time of the ancient Greeks. Now think about this: the first personal computer arrived in 1975, the Internet in 1991. Now we carry an Internet-connected computer around in our back pocket and use it to share cat videos with our friends on Facebook. How’s that for rapid change?

This culture of disruption and the increased connectivity between each and every one of us means that the speed at which things change will only increase. If you can’t keep up and your competitors can, you will lose. Period.

Trust is More Important Than Ever

It only takes one tweet with a screenshot of a supposedly private conversation to go viral and ignite a PR firestorm for your company. If we do not do right by our customers and convince them at every opportunity (and I mean every opportunity) that they can trust us, we open ourselves up to enormous amounts of risk. Your customers have a choice about who they buy from and who they work with. Companies do not have the power anymore. Consumers have all the power.

But it’s also not just about the customer. Employees want to work for companies that are real with them. And if you don’t deliver, they will find another company who can. It’s that simple. So you better pay attention and give them what they want because employees matter. Yes, you need the customer to buy from you, but it’s the employee that handles the customer and delivers the experience that gets the customer to come back and tell all their friends.

So now do you agree that it’s time we shift our focus to attracting, creating, and retaining the worker of the future? Because if you don’t, then whatever you’re prioritizing instead isn’t going to matter in five or ten years. Your company will struggle and probably get crushed by the competition who figured this out and made it a priority.

 

Need help? Sign up for your free coaching call and let’s figure out how to help you and your team win!