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4 Ways to Coach Millennials to Drive Results and Engagement

If there is one take away from the Presidential Election and all the recent media coverage, we need to “de-polarize” the biggest challenge to your workplace – Millennial Employee and Customer Engagement.  The critical steps for healing the disconnect starts from controlling ourselves. Working on becoming our “best self” by working from the inside out (it all starts from within).

It wasn’t until the first time I spent the day with my dad at launchbox, watching him walk around and engage with the team and the space, that I realized how amazing it feels to create and be a part of a business where I can be 100 percent me (my authentic self) and own it.

In every job, I have ever had before I started launchbox, I played “the game” and suppressed at least a part of who I was for what I thought, or “they” thought, I was supposed to be and do. I found it limiting, and thus my ego flared. I never saw the wisdom in being any other way. Today, I am responsible and accountable to myself for empowering everyone I connect to and with everything I touch.

I get to be the jolter and stimulator, the coach, the mentor, and learner all in one. It does not get better than that.

Does that mean my ego is gone today? Hardly. I’m still (a little) vain and drive an expensive car and love my watch du jour. But I appreciate the relationships I have. I value meaningful connections, making it about others, and the power to create and work with next-gen/millennials to both lead and be led by me and my team, because we are mastering learning to work from the inside out.

I was careless before. Today, I choose to care more. And I’m intense about it, especially when it comes to empower­ment. Unlike others, we don’t just talk about it.  Our system solves the challenge by delivering real and immediate connections between managers and next generation (millennial) leaders and customers.

How?  We customize and facilitate special training events and one-on-one coaching for organizations large and small. We strive to empower people to succeed 24/7 and expect empowerment from them in return—we study it, live it, teach it, technologize it, and love it.

 What are you doing to de-polarize your workplace?  If you are in the majority, you don’t have a plan.  How are you empowering and engaging your employees to be successful? Are they connected, engaged and empowered so you can do your job successfully? When you can answer these questions with a resounding “Yes!” you have empow­ered success by empowering your employees to develop a culture that you can be proud of.

Here are 4 ways used by some of our most successful clients to reinforce empowerment and heal the disconnect in the workplace:

 

  1. Focus on individual growth. Manage each person differently, align tasks with employee competencies, focus on and help employees develop their strengths, and create a system to identify high-potential employees, challenge them, and create growth opportunities.

 

  1. Pave the road by ensuring your millennials have what they need to be successful. Make sure delegation and creating trust are givens, and make them want your job. Make future advancement opportunities transparently available.

 

  1. Give Feedback 365: Now! Always! Do it daily and never stop. Provide and ask for regular feedback on performance. Be specific and listen.

 

  1. Recognize and celebrate in a fun, creative, and interactive team culture that empowers more success and recognition. Do it for short-term wins, individual contributions, and team successes, in a public way.

 

It took a long time for me to truly understand how to put these four pieces together to empower individuals and myself to be better. When it works? It is beautiful. When it doesn’t? It is still fun just trying to do things the right way. Yes, I said fun. This can and should be fun.

Leadership today is never easy. It’s filled with contradictions, just like millennials themselves. We can’t ever reconcile those contradictions so … enable them! Create a culture of disruption and transparent learning—an environment where authentic communication and education also mean calling everyone (yes, yourself included) on their shit.

Get out of your own way and ask yourself: What can I do tomorrow to start doing those four things to empower my culture and employees to suc­ceed – to develop a culture that everyone can be proud of and that empowers everyone (including you) to do their jobs successfully?

If not now when? Let us help you stop chasing relevance and make it happen.  Our CEO and Founder, Dan Negroni, will be in New York at the end of the month on his Millennial Speaking Tour. He is so passionate about this issue; he wants to meet you and hear about your challenges and help solve them on the spot.  For more on the power of relationships, check out Part One of Chasing Relevance: 6 Steps to Understand, Engage, and Maximize Next-Generation Leaders in the Workplace TODAY

 

 

 

3 Things a 75-Year Harvard Survey of Adult Life Tells Us about Millennials Today

What’s the most important life/work skill?

 

When we ask people this question in our launchbox workshops, at our clients’ workplaces, in our extended professional networks, and at keynote presentations, the number one answer by far is “communication,” followed by listening, discipline, passion, and persistence. (My teenage son Matthew said “for­giveness,” so I asked him what he had done wrong.)

 

I’ll take all of that. But I want something deeper. I want more. Com­munication and all the other answers are important, but they are com­ponents of the number one life/work skill.

 

BUILDING RELATIONSHIPS

 

Everything—from money and knowledge to power and love—boils down to interacting with other people. Positive relationships lead to positive mindset and intent and are essential in business for morale, produc­tivity, innovation, loyalty . . . positive relationships lift all of these things and much more. Relationships are about connecting. It is easy to get information any time from your smartphone, but how are you connect­ing?

 

In business, connecting with other human beings creates much more than results: It leads to health, thoughtfulness, balance—and happiness.

 

This is not a hypothesis. Just watch Robert Waldinger’s TED talk, “What makes a good life? Lessons from the longest study on happiness” (bit.ly/1PxtGLt). Waldinger is a clinical professor of psychiatry at Harvard Medical School and the director of the Harvard Study of Adult Development, which may be the longest study of adult life ever done. For seventy-five years, starting in 1938, the Harvard study tracked the lives of 724 men (about a third of them Harvard sophomores and the other two-thirds twelve- to sixteen-year-olds from inner-city Boston). As the men aged, the study asked them deep questions about their professional and personal lives.

 

And what did Waldinger say was the clearest message from this seventy-five-year study?

 

“Good relationships keep us happier and healthier. Period.”

 

Waldinger then laid out three lessons he learned about those relationships.

 

  1. Social connections are really good for us, and loneliness kills.

 

  1. People who were the most satisfied in their relationships at age fifty were the healthiest at age eighty.

 

  1. Good relationships don’t just protect our bodies, they protect our brains.

 

In the end, Waldinger says, “Good, close relationships are good for our health and well-being, this is wisdom that’s as old as the hills. Why is this so hard to get and so easy to ignore? … Relationships are messy and they’re complicated and the hard work of tending to family and friends, it’s not sexy or glamorous. It’s also lifelong. It never ends.”

 

Exactly. So knowing this, what are you going to do to connect and create great relationships with your millennials in the workplace?

 

Need help answering this question and getting started? Let us help you stop chasing relevance and make it happen. For more on the power of relationships, check out Part One of Chasing Relevance: 6 Steps to Understand, Engage, and Maximize Next-Generation Leaders in the Workplace TODAY.

 

 

 

 

Less Personal Space at Work

We live in an era of the cubicle worker, with each employee isolated in their own personal space. Rather than increasing productivity, however, this practice stunts creativity and collaboration in the workplace. Fortunately, millennials are fighting back against the culture of isolation and demanding more flexibility and mobility in their work space. Here are the upcoming changes and their impact on personal space in the office.

1. Collaborative Spaces

Not only is the new generation of workers changing the way we work, but they are changing the physical spaces we work in. Rather than dividing an office into cubicles, forward-thinking companies are developing collaborative, shared work spaces for their employees. This may be an open area in their office or a rented space for remote workers to gather and share ideas. Large desks, whiteboards, projectors, and other collaborative tools are becoming more common in the workplace.

2. Telecommuting

We’re incredibly connected as a culture, and as a result, companies are starting to see the appeal of a remote workforce. Employees can have the same level of engagement, but without the overhead of office spaces or the stress of a morning commute. This structure satisfies the millennial’s need of flexibility, while maintaining a strong connection with their peers through the use of technology. Because of this, companies may have work forces scattered all over the country (or the globe), increasing their ability to share ideas and establish a creative think tank.

3. “Gig Culture”

Not only are employees more interested in picking up freelance work in addition to their full-time jobs, but companies are starting to see the benefit of hiring contract workers for projects both large and small. As a result, the regular staff will have exposure to new and interesting coworkers, encouraging the sharing of ideas and techniques that they may not encounter on a daily basis. This can be a great learning opportunity for full-timers and freelancers alike.

4. More Technology

Each of these developments demands an increased use in technology. Telecommuters and freelancers need video conferencing software, instant messengers, and project management tools to stay on track, while collaborative spaces require the ability to share screens and ideas in a constructive, effective way. As a result, companies will begin investing more time and money in new technology, and employees will spend more time interfacing with these technologies.

Millennials are taking the working world by storm, and in many ways, the changes they cause are beneficial. The working environment is more creative than ever and it fosters a sense of collaboration that makes the development of great ideas possible. For millennials, this is a very exciting time to be developing a career, as you have the very real opportunity to change the way your company works. So embrace these new changes and look forward to the new opportunities and challenges to come.