5 Tips to Help You “Do the Work” to Be More Successful in the Multigenerational Workplace in 2020

WOW! The new decade is here! And boy is there pressure to make resolutions and improve. Our tips are simple and they endure, not relative to the new year or decade but just plain and simple tips that if you “Do the Work,” you win! So, in order to help you crush performance and be more successful at work this year, we’ve compiled our simple 5 best tips that you can put into practice today. Our tips are real, actionable, and highly impactful – try them for yourself and see!

Tip #1: Relax and Smile

Most people want to like you and want you to succeed! They’re actually rooting for you.  So, it should be simple to make a connection.  Right?  Well, wrong.  The root to connection is simply smiling and being open, however, most of us (technical term here) suck at that. Myself included.  And, if you’re stern, preoccupied, or just not present you tend not to smile. Not smiling makes you seem cold and unfriendly which means people are not going to be able to connect with you. However, a super simple easy way to connect is just to smile.  Try it. I talk about this with executives and Millennials alike. Smiling more is so simple, yet tough to implement,  

If we really want to be a productive worker of the future we need to create connection through trust. Smiling communicates to someone that you’re positive, approachable, and possibly someone they can trust (and we know how important trust is). So if smiling doesn’t come naturally, make sure you practice! That means you should smile so much that your face hurts. Even though we know smiling creates more serotonin and improves our mood we still believe we’ll look dumb or awkward.  Just try this simple tool for a few days and coach yourself to smile.  You will notice the difference and that difference will help you immediately relax in the workplace or in a client meeting. That relaxation will in turn allow your intent and impact to naturally shine through.

Tip #2: Positivity – Yes And

People love people who are positive. And while us humans generally are predisposed to thinking negatively, it’s all about your mindset which you can shift. You have to choose to be positive, think positive, and create positive experiences for those around you. As a matter of fact, science shows it takes 4x the positive statements to counteract the negative ones! According to a recent article from the Wall Street Journal, “a negative event or emotion usually has at least three times the impact of a comparable positive one.” So, this year, make a point to intentionally practice positivity! While that’s a very general statement, one tip we have is to read The Four Agreements by Don Miguel Ruiz and live by them.

Tip #3: Better Not Best

Best can be seen as an artificial barrier, mostly because best is arbitrary and always a moving target. Therefore, doing and being your best isn’t realistic because it’s based on the events surrounding it. An author we met through Heroic Public Speaking showed us that the alternative, “better” is something we can achieve everyday. We can be just a bit better than we were yesterday or last week. We can always strive to improve our performance incrementally. If our mindset is growth-based like Carol Dweck teaches in her book Growth Mindset, we can always be focused on trying harder and measuring ourselves to a higher standard each time. Better every day and in every moment will move the needle much further for you on a daily basis.

Tip #4: WIFTHEM – Audience

As humans we’re built in survival mode, which is mostly self-focused.  That results in every person shaping all inputs as: “how will this affect me?” People only care about themselves. And while you might want to argue about the nuances and certain relationships in the workplace, it’s fundamentally true. We are wired for SELF-preservation. Which means we’re constantly looking out for ourselves, no matter how altruistic we might want to be. Everyone is me focused or lives by the WIFM method – what’s in it for me?  Our twist is to focus on the audience and make it about them. We know that in order to succeed we need to understand and provide empathy to the other person so we put WIFM on its head to create instant connection.  Voila. WIFThem – what’s in it for them?

So, whether you’re providing a service, doing a sales call, trying to get a promotion, or persuading your partner or friend to do something, make sure you’re showing the person you’re sitting across from what’s in it for them! It’s not about you, it’s about them and what you can do to help them get what they want. If you know WIFThem and practice it, the world will be yours.  For more tips on how to do that using our communication tools, click here to download our free worksheet with our GPS conversation strategy.

Tip #5: Story – Currency

Your story, your identity, who you are and what you’re here to do, is your connection currency.  It’s what will bind you to others instantly.  But we suck at it. Personally and professionally we don’t have the skills to connect instantaneously.  From the executive boardroom to our next generation workers, we are horrible about sharing our stories. And it is so critical.  Critical to combine our personal why with our corporate purpose and value so we can transact great business.  Whether a Millennial, Gen Z or a Boomer, knowing your story and articulating it in a way that serves others is the only way to connect and build relationships. It’s what you trade with others to build stronger and better relationships, which is the #1 most important skill in the world!  Learn how to tell your story with a free copy of our book – click here to get it!

Over the next few weeks we will deliver real coaching stories so you can see these tips in action. Stay tuned!

Want more tips like these? Need help implementing these in your own life so you can be successful at work? Schedule your free coaching call today to ensure this year is the best one yet! Click here to book your call.